{"product_id":"brother-mfc-9460cdn-tray-2-paper-jam-repair-kit","title":"Brother MFC-9460CDN Tray 2 Paper Jam Repair Kit — Parts Only","description":"\u003cp\u003e\u003cspan style=\"display: inline-block; font-size: 13px; font-weight: 600; padding: 4px 12px; border-radius: 20px; border: 1.5px solid #d8d8d3; color: #1a1a1a; background: #f7f7f5;\"\u003eNew Parts — Parts Only, No Support\u003c\/span\u003e\u003c\/p\u003e\n\n\u003ch1 style=\"font-size: 26px; font-weight: 700; color: #1a1a1a; margin-bottom: 6px;\"\u003eBrother MFC-9460CDN Tray 2 Paper Jam Repair Kit — Parts Only\u003c\/h1\u003e\n\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 20px 0; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"vertical-align: middle; width: 100%;\"\u003e\n\u003ch2 style=\"margin-top: 0; color: #1a1a1a; font-size: 20px; font-weight: 700;\"\u003eTray 2 not feeding? Jamming at the cassette?\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px;\"\u003e\u003cstrong\u003eParts-only paper feed repair kit for the Tray 2 paper cassette on the Brother MFC-9460CDN range.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px;\"\u003e\n\u003cli\u003eTray 2 cassette only — replaces the worn feed components in the main paper tray\u003c\/li\u003e\n\u003cli\u003eNew parts throughout — no refurbished components\u003c\/li\u003e\n\u003cli\u003eEasy DIY fit, no special tools required\u003c\/li\u003e\n\u003cli\u003eParts only — no fitting support included with this kit\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse\u003c\/li\u003e\n\u003cli\u003eNeed fitting help? Contact us and our team can talk you through it\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin: 4px 0 28px;\"\u003e\n\u003ctbody\u003e\u003ctr\u003e\n  \u003ctd style=\"width: 100%; padding: 0; text-align: center;\"\u003e\n  \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/jamfix-badge-uk_png.png?v=1787784800\" alt=\"UK Supplier Fast Despatch — real people, no call centres | Printer Genie UK\" style=\"width: 100%; height: auto; display: block; margin: 0 auto; border: none; outline: none;\"\u003e\n  \u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eFaults This Kit Helps Resolve\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper not feeding from the cassette\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eThe printer sounds like it is trying to pick up paper but nothing enters the feed path. The most common cause is a worn pickup roller that has lost its grip on the paper stack.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eMultiple sheets feeding at once\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eTwo or more pages feed together, causing a jam or double-printed pages. The separation pad is designed to prevent this — when worn or glazed, it no longer holds back the second sheet.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003e\"Jam Tray 2\" showing on the display\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eA recurring Tray 2 jam message, with paper stopping at or just past the cassette exit, points to worn pickup and separation components rather than an obstruction in the paper path.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper slipping, skewing, or stopping early\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003ePaper enters at an angle, stops midway, or slips before reaching the registration rollers. New rollers restore the feed torque and alignment needed for consistent pickup.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"font-size: 13px; color: #444441; margin-bottom: 20px;\"\u003eThis kit covers the Tray 2 paper cassette only. If your printer is misfeeding from the multi-purpose tray as well, the multi-purpose tray feed components are not included here — see the Tray 1 \u0026amp; 2 kit linked at the bottom of this page.\u003c\/p\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's in This Kit\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px;\"\u003eAll components listed below are included as new parts, supplied as a complete cassette feed kit.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a; width: 15%;\"\u003eQty\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a; width: 50%;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eTray \/ Location\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003e1\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600;\"\u003ePickup roller assembly\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eTray 2 (paper cassette)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003e1\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600;\"\u003eSeparation pad\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eTray 2 (paper cassette)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003e1\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600;\"\u003eSeparation pad spring\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eTray 2 (paper cassette)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px;\"\u003eThese models share the same Tray 2 cassette feed system. If your model isn't listed or has a regional variant code, contact us before ordering and we will confirm compatibility.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eTray Coverage\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eNotes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother MFC-9460CDN\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother MFC-9465CDN\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother MFC-9560CDW\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother MFC-9970CDW\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother DCP-9055CDN \/ DCP-9270CDN\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eBrother HL-4140CN \/ HL-4150CDN \/ HL-4570CDW\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eTray 2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px;\"\u003e\n\u003cli\u003eComplete Tray 2 cassette feed kit — all components listed in the kit table above\u003c\/li\u003e\n\u003cli\u003eAll parts are new — no refurbished components supplied\u003c\/li\u003e\n\u003cli\u003eParts only — this kit does not include fitting support or a refund guarantee\u003c\/li\u003e\n\u003cli\u003eFitting instructions included\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eInstall Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0;\"\u003e\n\u003cli\u003ePower off and unplug the printer, then remove the Tray 2 paper cassette.\u003c\/li\u003e\n\u003cli\u003eRelease the pickup roller assembly on the feed shaft and slide the worn roller off.\u003c\/li\u003e\n\u003cli\u003eFit the new pickup roller assembly — check it is fully seated and the correct way round.\u003c\/li\u003e\n\u003cli\u003eLift out the separation pad and its spring from the cassette, then fit the new spring followed by the new pad.\u003c\/li\u003e\n\u003cli\u003eClean the adjacent feed surfaces with an isopropyl wipe if they are contaminated with paper dust.\u003c\/li\u003e\n\u003cli\u003eRefit the cassette and run 10–20 test prints to confirm stable feeding.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWarranty\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 0;\"\u003e90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Excludes incorrect installation, physical damage, electrical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our \u003ca href=\"\/policies\/terms-of-service\" style=\"color: #1a1a1a;\"\u003eTerms \u0026amp; Conditions\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWill this kit fit my exact model?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eCheck the compatible printers table above. If your model code isn't listed or has a regional variant code, contact us before ordering and we'll confirm.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eDo I need the Tray 2 kit or the Tray 1 \u0026amp; 2 kit?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eIf your printer only misfeeds when printing from the main paper cassette, this Tray 2 kit is the one you need. If it also misfeeds from the multi-purpose tray, or you would rather replace both sets of feed components in one go, choose the Tray 1 \u0026amp; 2 kit linked below.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eCan I fit this kit myself?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eYes — this kit is designed for confident DIY fitters or engineers, and the cassette components are reachable without stripping the printer down. Fitting instructions are included.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eIs fitting support included?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eNot with this kit — it is parts only, aimed at engineers and confident fitters. If you would like 30 days of fault-specific support and a full refund guarantee included, choose the JamFix™ version linked below instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdiv style=\"border: 2px solid #1a1a1a; padding: 16px 20px; margin: 0 0 12px; background: #f0f7ff; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin: 0;\"\u003e\u003cstrong\u003eWant fitting support and a full refund guarantee included?\u003c\/strong\u003e This is the parts-only kit. If you'd rather have 30 days of fault-specific support and a no-quibble refund if it doesn't fix your jam, we also sell a supported kit covering both trays: \u003ca href=\"https:\/\/printergenie.co.uk\/products\/jamfix-brother-mfc-9460cdn-paper-jam-repair-kit\" style=\"color: #1a1a1a;\"\u003eJamFix™ Brother MFC-9460CDN Paper Jam Repair Kit — parts + support\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 16px 20px; margin: 0 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin: 0;\"\u003e\u003cstrong\u003eNeed the multi-purpose tray as well?\u003c\/strong\u003e This kit covers the Tray 2 cassette only. For both trays in one parts-only kit, see the \u003ca href=\"https:\/\/printergenie.co.uk\/products\/brother-mfc-9460cdn-paper-jam-repair-kit\" style=\"color: #1a1a1a;\"\u003eBrother MFC-9460CDN Tray 1 \u0026amp; 2 Paper Jam Repair Kit — parts only\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Printer Genie","offers":[{"title":"Default Title","offer_id":52039062585678,"sku":"FKITMFC9460TRAY2","price":18.0,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/printergenie.co.uk\/products\/brother-mfc-9460cdn-tray-2-paper-jam-repair-kit","provider":"Printer Genie Ltd","version":"1.0","type":"link"}