{"product_id":"hp-b5l36a-fuser-unit-220v-new","title":"Genuine HP Colour LaserJet 220V Fuser Kit (150,000 Pages) for HP M552, M553, M554, M555, M577, M578, E57540 Printers B5L36-67902","description":"\u003cp\u003e\u003cspan style=\"display: inline-block; font-size: 13px; font-weight: 600; padding: 4px 12px; border-radius: 20px; border: 1.5px solid #007ACE; color: #007ace; background: #f0f7ff;\"\u003eNew Genuine\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin: 10px 0 4px;\"\u003e\u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eUK supplier\u003c\/span\u003e \u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eGenuine HP part\u003c\/span\u003e \u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eGenieCare™ support included\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1 style=\"font-size: 26px; font-weight: bold; margin: 6px 0;\"\u003eHP B5L36A 220V Fuser Unit — 12-Month Warranty \u0026amp; GenieCare™ Expert Support\u003c\/h1\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin: 16px 0 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"vertical-align: top; width: 65%; padding-right: 20px;\"\u003e\n\u003ch2 style=\"margin: 0 0 8px; color: #1a1a1a; font-size: 18px; font-weight: bold;\"\u003eGenuine New Fuser for HP Color LaserJet Enterprise M552, M553, M554, M555, M577 \u0026amp; M578\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px;\"\u003e\u003cstrong\u003eBrand new, genuine HP 220V UK-spec fuser unit — 12-month warranty and GenieCare™ Expert Support included.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px; color: #333;\"\u003e\n\u003cli\u003eDirect-fit 220V UK-spec fuser unit for HP Color LaserJet Enterprise M552, M553, M554, M555 and MFP M577, M578 series\u003c\/li\u003e\n\u003cli\u003eGenuine new HP fuser unit — supplied brand new, not refurbished or remanufactured\u003c\/li\u003e\n\u003cli\u003e12-month Printer Genie warranty included, covering manufacturing defects\u003c\/li\u003e\n\u003cli\u003e30 days GenieCare™ Expert Support included — installation guidance and fault diagnosis support\u003c\/li\u003e\n\u003cli\u003eGenieCare™ Expert Support continues when you order toner from us\u003c\/li\u003e\n\u003cli\u003eRated life: 150,000 pages\u003c\/li\u003e\n\u003cli\u003eGenuine HP part number B5L36A (also referenced as RM2-0080)\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003ctd style=\"vertical-align: top; text-align: center; width: 35%;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/B5L36A.jpg?v=1738196331\" alt=\"Genuine HP Colour LaserJet 220V Fuser Kit (150,000 Pages) for HP M552, M553, M554, M555, M577, M578, E57540 Printers B5L36-67902 - Printer Genie Ltd\"\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c!-- Section 1B Availability \u0026 Lead Time panel omitted: Ready to Ship only, single fulfilment path, per Section 19a rule to delete entirely --\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhy Buy This Fuser from Printer Genie?\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003e12-month Printer Genie warranty\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eCovers manufacturing defects. Full warranty terms are available in our \u003ca href=\"https:\/\/printergenie.co.uk\/policies\/terms-of-service\" style=\"color: #444441; text-decoration: underline;\"\u003eTerms of Service\u003c\/a\u003e.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eGenieCare™ support included\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003e30 days installation guidance and fault diagnosis support from real printer specialists.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eGenuine HP part, brand new\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eNot a compatible or remanufactured alternative — this is a genuine new HP fuser unit.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eHelp if the fault is not the fuser\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eIf the supplied fuser does not fully resolve your printer issue, we will help diagnose the remaining fault and recommend the next steps.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eIs This the Right Fuser Unit?\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eYou're seeing smudging or toner rub-off\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eToner that wipes off the page or smears when touched is the classic sign of a failing fuser. The fuser is responsible for bonding toner to paper using heat — when it fails, toner never properly fuses.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eYour printer is showing a fuser error or warning\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eError messages such as 50.1, 50.2, 50.3, 50.7F Fuser Error, or a \"Replace Fuser Kit\" message indicate the fuser has reached end of life or has failed. Fitting a replacement fuser resolves these faults.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eYou're seeing ghosting or repeated images\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eA faint repeated shadow of previously printed content appearing lower on the page (ghosting) often points to a worn fuser roller or fuser film. A new fuser unit resolves this in most cases.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eProactive maintenance or high page count\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eIf you're approaching 150,000 pages or your maintenance schedule includes the fuser, replacing it now avoids print quality issues and unplanned downtime. Good practice on heavy-use machines.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003ePaper curling or wrinkling after printing\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eIf pages are coming out curled, wrinkled, or wavy, the fuser is applying uneven heat or pressure. This is a mechanical sign of fuser wear rather than a print quality issue.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eNot sure? Ask us first\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eIf you're unsure whether the fuser is the right part to fix your issue, contact us before ordering. Our team can help diagnose the fault — we'd rather help you buy the right part than the wrong one.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eSpecifications\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px; width: 38%;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eFuser unit (complete assembly)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003ePrimary OEM part number\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eB5L36A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eAlternative part numbers\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eRM2-0080, RM2-0080-000CN, B5L36-67901, B5L36-67902\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eCondition\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNew\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eAvailability\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eReady to Ship — order by 2pm for same-day despatch (next working day if the cut-off's been missed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eRated life\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003e150,000 pages\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eCompatible printers\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eHP Color LaserJet Enterprise M552, M553, M554, M555 series; HP Color LaserJet Enterprise MFP M577, M578 series (incl. Flow); HP Color LaserJet Managed MFP E57540\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eFuser counter reset required\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNot required — the printer automatically recognises the new fuser\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eWeight \u0026amp; delivery\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003e2.3kg — courier delivery, tracked\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px;\"\u003eThis fuser unit fits the following HP models. If your model is not listed, contact us before ordering — we may be able to confirm compatibility.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd; font-weight: 600; color: #444441;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd; font-weight: 600; color: #444441;\"\u003ePart Number Confirmed\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd; font-weight: 600; color: #444441;\"\u003eNotes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise M552 series\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 508A\/508X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise M553 series\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 508A\/508X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise M554 series\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 212A\/212X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise M555 series\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 212A\/212X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise MFP M577 series (incl. Flow)\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 508A\/508X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Enterprise MFP M578 series (incl. Flow)\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eUses HP 508A\/508X toner\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eHP Color LaserJet Managed MFP E57540\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eB5L36A\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #ddd;\"\u003eManaged\/contract print device — contact us to confirm toner\/consumables for this model\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px;\"\u003e\n\u003cli\u003e1 × Genuine HP fuser unit for M552\/M553\/M554\/M555\/M577\/M578 (B5L36A), supplied brand new\u003c\/li\u003e\n\u003cli\u003e12-month Printer Genie warranty covering manufacturing defects\u003c\/li\u003e\n\u003cli\u003e30 days GenieCare™ Expert Support — installation guidance included from date of purchase\u003c\/li\u003e\n\u003cli\u003eGenieCare™ Expert Support continues when you order toner from us\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eInstallation Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin: 0 0 14px; padding: 10px 14px; background: #fcebeb; border-left: 3px solid #d85a30; border-radius: 0;\"\u003e\u003cstrong style=\"color: #791f1f;\"\u003eImportant — fuser units get very hot during normal operation.\u003c\/strong\u003e Always power off the printer and allow the fuser to cool fully before handling. Do not touch the fuser roller surface.\u003c\/p\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0;\"\u003e\n\u003cli\u003ePower off the printer and disconnect from the mains. Allow at least 30 minutes to cool.\u003c\/li\u003e\n\u003cli\u003eOpen the rear access panel or fuser access door.\u003c\/li\u003e\n\u003cli\u003eRelease the fuser locking levers (usually blue or green tabs).\u003c\/li\u003e\n\u003cli\u003eSlide the old fuser unit out carefully — dispose of responsibly.\u003c\/li\u003e\n\u003cli\u003eInsert the new fuser unit and engage the locking levers until they click.\u003c\/li\u003e\n\u003cli\u003eClose the rear panel, reconnect power, and power on.\u003c\/li\u003e\n\u003cli\u003eNo manual counter reset is needed — the printer automatically detects the new fuser.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"font-size: 13px; color: #555; margin-top: 12px; margin-bottom: 0;\"\u003eIf you need help at any step, our team is available. Contact us via the GenieCare™ Expert Support channel — installation guidance is included with this purchase.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 id=\"warranty-support\" style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWarranty \u0026amp; Support\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 12px;\"\u003e\u003cstrong\u003e12-month Printer Genie warranty\u003c\/strong\u003e — covers manufacturing defects. Does not cover accidental damage, incorrect installation, misuse, electrical or physical damage, contamination, use in an unsuitable printer, or wear beyond expected service life. Full terms in our \u003ca href=\"https:\/\/printergenie.co.uk\/policies\/terms-of-service\" style=\"color: #444441; text-decoration: underline;\"\u003eTerms of Service\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 12px;\"\u003e\u003cstrong\u003e30 days GenieCare™ Expert Support included free\u003c\/strong\u003e — installation guidance and diagnosis if the fault isn't fully resolved. Order HP toner from Printer Genie after fitting and support continues automatically — no subscription, no sign-up.\u003c\/p\u003e\n\u003cp style=\"font-size: 12px; color: #666; margin: 0;\"\u003eGenieCare™ Expert Support is separate from and in addition to the warranty — it covers remote diagnosis and advice, not on-site repair.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #007ace; border-bottom: 2px solid #007ACE; padding-bottom: 6px; margin-top: 28px;\"\u003eGenieCare™ Expert Support – Included with This Part\u003c\/h2\u003e\n\u003cdiv style=\"border: 3px solid #007ACE; border-radius: 10px; margin: 16px 0 20px; overflow: hidden;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; background: linear-gradient(135deg, #007ACE, #0094ff);\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 30%; vertical-align: middle; text-align: center; padding: 20px 16px;\"\u003e\u003cimg style=\"max-width: 180px; width: 100%; height: auto;\" alt=\"GenieCare Expert Support Printer Genie\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/GenieCare.png?v=1780795305\"\u003e\u003c\/td\u003e\n\u003ctd style=\"vertical-align: middle; padding: 20px 20px 20px 8px;\"\u003e\n\u003ch3 style=\"margin: 0 0 8px; color: #fff; font-size: 18px; font-weight: bold;\"\u003e30 days installation support — then keeps going as long as you buy toner from us\u003c\/h3\u003e\n\u003cp style=\"color: rgba(255,255,255,0.92); font-size: 14px; margin: 0; line-height: 1.6;\"\u003eOrder your HP toner from Printer Genie after fitting this fuser and GenieCare™ Expert Support stays active. Real printer experts. No call centres. No subscription.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cdiv style=\"background: #fff; padding: 18px 20px; border-top: 1px solid #d0e8f8;\"\u003e\n\u003cp style=\"color: #007ace; font-weight: bold; font-size: 14px; margin: 0 0 12px;\"\u003eGenieCare™ Expert Support covers\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Fuser installation guidance\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Print quality troubleshooting after fitting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Error code help and guidance\u003c\/td\u003e\n\u003ctd style=\"padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Fault diagnosis if not fully resolved\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0f7ff; padding: 18px 20px; border-top: 1px solid #d0e8f8;\"\u003e\n\u003cp style=\"color: #007ace; font-weight: bold; font-size: 14px; margin: 0 0 12px;\"\u003eOrder HP toner to keep GenieCare™ Expert Support active\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 60%; vertical-align: top; padding-right: 20px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px; table-layout: fixed;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"width: 40%; padding: 7px 10px; border: 1px solid #ddd; font-weight: 600; color: #333; word-break: break-word; overflow-wrap: break-word;\"\u003eHP 508A (M552\/M553\/M577\/M578)\u003c\/td\u003e\n\u003ctd style=\"width: 35%; padding: 7px 10px; border: 1px solid #ddd; color: #555; word-break: break-all; overflow-wrap: break-word;\"\u003eCF360A\/361A\/362A\/363A\u003c\/td\u003e\n\u003ctd style=\"width: 25%; padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003eStandard yield\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f8fbff;\"\u003e\n\u003ctd style=\"width: 40%; padding: 7px 10px; border: 1px solid #ddd; font-weight: 600; color: #333; word-break: break-word; overflow-wrap: break-word;\"\u003eHP 508X (M552\/M553\/M577\/M578)\u003c\/td\u003e\n\u003ctd style=\"width: 35%; padding: 7px 10px; border: 1px solid #ddd; color: #555; word-break: break-all; overflow-wrap: break-word;\"\u003eCF360X\/361X\/362X\/363X\u003c\/td\u003e\n\u003ctd style=\"width: 25%; padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003eHigh yield\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"width: 40%; padding: 7px 10px; border: 1px solid #ddd; font-weight: 600; color: #333; word-break: break-word; overflow-wrap: break-word;\"\u003eHP 212A (M554\/M555)\u003c\/td\u003e\n\u003ctd style=\"width: 35%; padding: 7px 10px; border: 1px solid #ddd; color: #555; word-break: break-all; overflow-wrap: break-word;\"\u003eW2120A\/2121A\/2122A\/2123A\u003c\/td\u003e\n\u003ctd style=\"width: 25%; padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003eStandard yield\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f8fbff;\"\u003e\n\u003ctd style=\"width: 40%; padding: 7px 10px; border: 1px solid #ddd; font-weight: 600; color: #333; word-break: break-word; overflow-wrap: break-word;\"\u003eHP 212X (M554\/M555)\u003c\/td\u003e\n\u003ctd style=\"width: 35%; padding: 7px 10px; border: 1px solid #ddd; color: #555; word-break: break-all; overflow-wrap: break-word;\"\u003eW2120X\/2121X\/2122X\/2123X\u003c\/td\u003e\n\u003ctd style=\"width: 25%; padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003eHigh yield\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 40%; vertical-align: middle; text-align: center;\"\u003e\u003ca href=\"https:\/\/printergenie.co.uk\/collections\/toner\" style=\"display: inline-block; background: #007ACE; color: #fff; font-size: 14px; font-weight: bold; padding: 14px 20px; border-radius: 8px; text-decoration: none; line-height: 1.4;\"\u003eShop HP Toner\u003cbr\u003e\u003cspan style=\"font-size: 12px; font-weight: 400; opacity: 0.9;\"\u003eKeeps GenieCare™ Support Active\u003c\/span\u003e\u003c\/a\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #007ACE; padding: 12px 20px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eFit this fuser\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003e30 days support free\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eOrder HP toner\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eKeep buying toner — support never stops\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp style=\"font-size: 11px; color: #666; text-align: center; padding: 10px 20px; margin: 0; background: #f8fbff;\"\u003eGenieCare™ Expert Support stays active with each toner order — no subscription, no sign-up. Covers remote diagnosis, guidance, and advice. Does not replace any product warranty. Search your printer model on our store for paper jam repair kits.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eHow do I know if the fuser unit is causing my print problem?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThe most common signs are toner that smudges or wipes off the page, ghosting (a faint shadow of a previous page appearing lower on the page), paper curling after printing, or a fuser error or warning message on the printer display. If you're not certain, contact us before ordering — we can help you confirm the fault.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eDo I need to reset the fuser counter after fitting this unit?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eNo — this fuser is automatically recognised by the printer's internal system, so no manual counter reset is needed after fitting. If you run into anything unexpected during installation, our GenieCare™ Expert Support team can talk you through it — this is included with your purchase.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhat if fitting the fuser doesn't fix my problem?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eIf the supplied fuser does not fully resolve your printer issue, we will help diagnose the remaining fault and recommend the next steps. Full warranty and GenieCare™ Support details are in the \u003ca href=\"#warranty-support\" style=\"color: #444441; text-decoration: underline;\"\u003eWarranty \u0026amp; Support\u003c\/a\u003e section above.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhat's the difference between this and the refurbished version?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThis is a brand new, genuine HP fuser unit with a 12-month warranty. We also stock a professionally refurbished version of this fuser at a lower price point, backed by a 6-month warranty — see our refurbished HP fuser listing to compare.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhat toner does this printer use?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eIt depends on your model: HP 508A\/508X (CF360-363A\/X) for M552, M553, M577 and M578, or HP 212A\/212X (W2120-2123A\/X) for M554 and M555. Check your printer's model number to confirm which applies. Ordering the right toner from Printer Genie keeps GenieCare™ Expert Support active.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":49751503274318,"sku":"B5L36A","price":165.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/B5L36A.jpg?v=1738196331","url":"https:\/\/printergenie.co.uk\/products\/hp-b5l36a-fuser-unit-220v-new","provider":"Printer Genie Ltd","version":"1.0","type":"link"}