{"product_id":"hp-k0q14-60002-formatter-board-refurbished","title":"HP K0Q14-60002 Formatter Board — M607\/M608\/M609\/E60055\/65\/75dn","description":"\u003ch1 style=\"font-size: 26px; font-weight: bold; color: #1a1a1a; margin-bottom: 6px;\"\u003eHP K0Q14-60002 Formatter Board — M607\/M608\/M609\/E60055\/65\/75dn\u003c\/h1\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 20px 0; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ch2 style=\"margin-top: 0; color: #1a1a1a; font-size: 20px; font-weight: bold;\"\u003eRefurbished formatter board for the n\/dn range\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px; color: #444441;\"\u003e\u003cstrong\u003eDirect-fit replacement formatter (main logic) board for the non-touchscreen n\/dn range of the HP LaserJet Enterprise M607\/M608\/M609 and Managed E60055\/E60065\/E60075 series.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003eDirect-fit formatter board for the HP LaserJet Enterprise M607\/M608\/M609 and Managed E60055\/E60065\/E60075 n\/dn range\u003c\/li\u003e\n\u003cli\u003eOEM reference: K0Q14-60002 (primary)\u003c\/li\u003e\n\u003cli\u003eRefurbished by Printer Genie — cleaned, inspected, and supplied in full working order\u003c\/li\u003e\n\u003cli\u003eFor n and dn (non-touchscreen) models only — X (touchscreen) models need a different board\u003c\/li\u003e\n\u003cli\u003e90-day Printer Genie warranty\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eIs This the Right Part?\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eNo power, or the heartbeat LED isn't lit\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eIf the printer won't power on and the heartbeat LED shows no activity, and you've already ruled out the power supply and mains lead, the formatter is the next thing to check.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eBlank or unresponsive control panel\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eA blank display, on or off backlight, after reseating the control panel cable, points to a formatter fault.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eInternal clock error — 11.00.01 or 11.00.02\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eHP's own service documentation for this printer family lists these exact codes (\"dead clock\" \/ \"dead real time clock\") as a formatter fault, with formatter replacement as the recommended fix.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eNot sure, or have a touchscreen (X) model?\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eThis board does not fit X-series touchscreen models. Contact us before ordering if you're not sure which board your printer needs.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eSpecifications\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; width: 38%; color: #1a1a1a;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eFormatter (main logic) PC board assembly\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003ePrimary OEM part number\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eK0Q14-60002\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eAlternative part numbers\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eNone for this board\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eCondition\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eRefurbished — Grade A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eeMMC \/ firmware card\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eNot included — transfer your existing eMMC card from the old board to this one during fitting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eQuantity supplied\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e1 × formatter board\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Full terms in our Terms \u0026amp; Conditions.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWeight \u0026amp; delivery\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eCourier delivery, tracked\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px; color: #444441;\"\u003eThis board fits the n and dn (non-touchscreen) variants of the HP LaserJet Enterprise M607\/M608\/M609 and LaserJet Managed E60055\/E60065\/E60075 range. It does \u003cstrong\u003enot\u003c\/strong\u003e fit X (touchscreen) variants. Contact us before ordering if your exact model isn't listed.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eModel\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eNotes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Enterprise M607n\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Enterprise M607dn\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Enterprise M608n\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Enterprise M608dn\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Enterprise M609dn\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Managed E60055dn\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Managed E60065dn\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Managed E60075dn (also referenced as M60075)\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eConfirmed fit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"font-size: 12px; color: #7a7a76; margin: 12px 0 0;\"\u003eNot compatible: touchscreen (X) variants — these require a different formatter board.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003e1 × HP K0Q14-60002 refurbished formatter board\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eInstall Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px; color: #444441;\"\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e this board is supplied without an eMMC\/firmware card. Your printer's configuration, firmware version, and licence data live on that card, not the board itself — it must be moved across from your old formatter.\u003c\/p\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0; color: #444441;\"\u003e\n\u003cli\u003ePower off and unplug the printer. Allow it to sit briefly to discharge static.\u003c\/li\u003e\n\u003cli\u003eRemove the existing formatter board via the rear access panel — disconnect all ribbon cables and connectors, noting their positions, then release the retaining screws and slide the board out.\u003c\/li\u003e\n\u003cli\u003eLocate the eMMC\/firmware card on the old board and transfer it to the same slot on the replacement board.\u003c\/li\u003e\n\u003cli\u003eFit the replacement board, reconnecting all cables and connectors in their original positions.\u003c\/li\u003e\n\u003cli\u003eReassemble and power on. The printer should boot using the transferred firmware\/configuration.\u003c\/li\u003e\n\u003cli\u003ePrint a configuration page and run test prints to confirm normal operation, including network and USB connectivity if applicable.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp style=\"font-size: 13px; color: #444441; margin-top: 12px; margin-bottom: 0;\"\u003eThis is an engineer-level repair. If you're not confident opening the printer chassis or handling the eMMC transfer, we'd recommend having a technician carry out the fit.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eIs this a genuine or compatible part?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThis is a genuine HP K0Q14-60002 formatter board, refurbished by Printer Genie. It carries a 90-day Printer Genie warranty.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\" open=\"\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eDoes this board come with the eMMC\/firmware card fitted?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eNo — the eMMC card holds your printer's specific configuration and firmware, so it needs to be transferred from your existing board rather than supplied new. See Install Notes above for the steps.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWill this fit my touchscreen (X) model?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eNo. This board fits the n and dn (non-touchscreen) models only. X-series touchscreen models use a different formatter board — contact us to confirm the right one for your printer.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eThe fault is still happening after fitting — what next?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eFormatter faults can sometimes share symptoms with power supply, network, or cabling issues. Contact us and we can help work through the remaining possibilities.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":60383843189070,"sku":"K0Q14-60002-PG","price":30.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/K0Q14-60002-PG.png?v=1786830329","url":"https:\/\/printergenie.co.uk\/products\/hp-k0q14-60002-formatter-board-refurbished","provider":"Printer Genie Ltd","version":"1.0","type":"link"}