{"product_id":"hp-laserjet-1010-a4-mono-laser-printer-refurbished","title":"HP LaserJet 1010 Mono Laser Printer — 1-Year Warranty \u0026 GenieCare™","description":"\u003cp\u003e\u003cspan style=\"display: inline-block; font-size: 13px; font-weight: 600; padding: 4px 12px; border-radius: 20px; border: 1.5px solid #007ACE; color: #007ACE; background: #f0f7ff;\"\u003eRefurbished\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"margin: 10px 0 4px;\"\u003e\u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eUK refurbishment specialist\u003c\/span\u003e \u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eTested and warranted\u003c\/span\u003e \u003cspan style=\"display: inline-block; background: #f1f7fc; color: #0c447c; font-size: 12px; font-weight: 600; padding: 5px 12px; border-radius: 20px; border: 1px solid #b5d4f4; margin: 0 6px 6px 0;\"\u003eSupplied with a new compatible toner\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1 style=\"font-size: 26px; font-weight: 700; margin: 6px 0;\"\u003eRefurbished HP LaserJet 1010 A4 Mono Laser Printer\u003c\/h1\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin: 16px 0 20px;\"\u003e\u003ctbody\u003e\u003ctr\u003e\n\u003ctd style=\"vertical-align: top; width: 65%; padding-right: 20px;\"\u003e\n\u003ch2 style=\"margin: 0 0 8px; color: #1a1a1a; font-size: 18px; font-weight: 700;\"\u003eA compact, dependable mono laser — supplied with a new toner\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px;\"\u003e\u003cstrong\u003eFully refurbished HP LaserJet 1010, cleaned, tested and supplied with a new compatible toner cartridge — ready to print out of the box.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px; color: #333;\"\u003e\n\u003cli\u003eCompact desktop mono laser — up to 12 pages per minute, crisp 600 dpi text\u003c\/li\u003e\n\u003cli\u003eSupplied with a new compatible HP 12A toner cartridge — ready to print\u003c\/li\u003e\n\u003cli\u003eSimple USB connection — an ideal dependable back-up or second printer\u003c\/li\u003e\n\u003cli\u003e1-year Printer Genie warranty — plus 30 days GenieCare™ Expert Support from day one\u003c\/li\u003e\n\u003cli\u003eNo call centres — real printer experts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003ctd style=\"vertical-align: top; text-align: center; width: 35%;\"\u003e\u003cp style=\"font-size: 12px; color: #999; border: 1px dashed #ccc; border-radius: 6px; padding: 30px 12px;\"\u003eProduct image to follow\u003c\/p\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWho Is This Printer For?\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eA reliable back-up printer\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eKeep a spare mono laser on hand for when your main printer is busy or down.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eEveryday text printing\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eLetters, invoices and forms — fast, sharp black-and-white output.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eOlder Windows PCs\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eBest suited to Windows XP-era systems — see the OS note in the specifications before ordering.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eLow running costs\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eLow-cost compatible 12A toner keeps the cost per page down.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eHome study \u0026amp; occasional use\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eA small, quiet printer for the home office or study.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #ddd; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #444441; font-size: 14px; margin-bottom: 4px;\"\u003eWorkshops \u0026amp; back rooms\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eA dependable direct-to-PC printer where wireless isn't needed.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eKey Features \u0026amp; Specifications\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\u003ctbody\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px; width: 38%;\"\u003eFunctions\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003ePrint only (single-function mono laser)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003ePrint speed\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eUp to 12 ppm (A4); first page out in approx 8 seconds\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eMax paper size\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eA4 (media up to 216 x 356 mm \/ Legal)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003ePage count at sale\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNot available — the LaserJet 1010 has no page-count readout; supplied fully refurbished and tested\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eRecommended monthly volume\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eLight use — a few hundred pages a month (duty cycle up to 7,000 pages\/month)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eAuto duplex printing\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNo — manual two-sided printing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eScanning \/ copying\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNot applicable — this is a print-only printer\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003ePrint resolution\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003e600 x 600 dpi with Resolution Enhancement technology (up to 1200 dpi effective)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003ePaper capacity\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003e150-sheet main tray plus 10-sheet priority feed; 125-sheet output\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eDisplay\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNone — LED status indicators\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eConnectivity\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eHi-Speed USB 2.0 (no network or wireless)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eMobile \u0026amp; wireless printing\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eNot supported — USB connection only (no Wi-Fi, AirPrint or Mopria)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f1f7fc;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eOS compatibility\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eDesigned for Windows (98\/2000\/XP-era host-based printing). Not officially supported on Windows Vista and later or on macOS — please message us before ordering if you need it on Windows 10 or 11\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-weight: 600; font-size: 13px;\"\u003eWeight \u0026amp; delivery\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #ddd; font-size: 14px;\"\u003eApprox. 5.9 kg — Courier delivery, tracked\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px;\"\u003e\n\u003cli\u003eRefurbished HP LaserJet 1010 (Q2460A)\u003c\/li\u003e\n\u003cli\u003eA new compatible HP 12A toner cartridge\u003c\/li\u003e\n\u003cli\u003ePower cable\u003c\/li\u003e\n\u003cli\u003e1-year Printer Genie warranty\u003c\/li\u003e\n\u003cli\u003e30 days GenieCare™ Expert Support — included free from date of purchase\u003c\/li\u003e\n\u003cli\u003eGenieCare™ Expert Support continues when you order toner from us — no subscription needed\u003c\/li\u003e\n\u003cli\u003ePacked in plain brown packaging — professionally repacked by Printer Genie\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 id=\"warranty-support\" style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWarranty \u0026amp; Support\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 12px;\"\u003e\u003cstrong\u003e1-year Printer Genie warranty\u003c\/strong\u003e — covers faults arising from normal use. If a fault develops we will repair or replace the printer at our discretion. Full terms in our \u003ca href=\"https:\/\/printergenie.co.uk\/policies\/terms-of-service\" style=\"color: #444441;\"\u003eTerms \u0026amp; Conditions\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 12px;\"\u003e\u003cstrong\u003e30 days GenieCare™ Expert Support included\u003c\/strong\u003e — from the moment your printer arrives, our team is available to help with setup, drivers, connectivity, error codes, and anything else you need to get up and running.\u003c\/p\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 12px;\"\u003e\u003cstrong\u003eGenieCare™ Expert Support continues\u003c\/strong\u003e — order your HP 12A toner from Printer Genie and support carries on automatically. Error codes, paper jams, print quality, connectivity and maintenance advice — included for 30 days, and continuing whenever you order toner from us. No subscription. No sign-up.\u003c\/p\u003e\n\u003cp style=\"font-size: 12px; color: #666; margin: 0;\"\u003eWarranty is return-to-base from date of purchase. Printer Genie covers return shipping on confirmed warranty faults. GenieCare™ Expert Support covers remote diagnosis, guidance, and advice — separate from and in addition to the warranty.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eCondition Notes\u003c\/h2\u003e\n\u003cp style=\"font-size: 14px; line-height: 1.7;\"\u003eThis printer has been professionally refurbished by Printer Genie — cleaned, inspected, tested, and any worn parts replaced. All functions have been verified working and it is supplied with a new compatible toner cartridge. Supplied in plain brown packaging. Minor cosmetic marks may be present, consistent with refurbished standard. The LaserJet 1010 has no page-count readout, so an exact meter reading cannot be given for this unit.\u003c\/p\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #007ACE; border-bottom: 2px solid #007ACE; padding-bottom: 6px; margin-top: 28px;\"\u003eGenieCare™ Expert Support — Included for 30 Days, Then With Every Toner Order\u003c\/h2\u003e\n\u003cdiv style=\"border: 3px solid #007ACE; border-radius: 10px; margin: 16px 0 20px; overflow: hidden;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; background: linear-gradient(135deg, #007ACE, #0094ff);\"\u003e\u003ctbody\u003e\u003ctr\u003e\n\u003ctd style=\"width: 30%; vertical-align: middle; text-align: center; padding: 20px 16px;\"\u003e\u003cimg style=\"max-width: 180px; width: 100%; height: auto;\" alt=\"GenieCare expert printer support - Printer Genie\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/GenieCare.png?v=1780795305\"\u003e\u003c\/td\u003e\n\u003ctd style=\"vertical-align: middle; padding: 20px 20px 20px 8px;\"\u003e\n\u003ch3 style=\"margin: 0 0 8px; color: #fff; font-size: 18px; font-weight: 700;\"\u003eKeep your LaserJet 1010 running — support continues when you order toner\u003c\/h3\u003e\n\u003cp style=\"color: rgba(255,255,255,0.92); font-size: 14px; margin: 0; line-height: 1.6;\"\u003eOrder your HP 12A toner from Printer Genie and GenieCare™ Expert Support activates automatically. Real printer experts. No call centres. No subscription.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\u003c\/table\u003e\n\u003cdiv style=\"background: #fff; padding: 18px 20px; border-top: 1px solid #d0e8f8;\"\u003e\n\u003cp style=\"color: #007ACE; font-weight: 700; font-size: 14px; margin: 0 0 12px;\"\u003eGenieCare™ Expert Support covers\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Paper jam diagnosis and guidance\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Driver and USB connection help\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Print quality troubleshooting\u003c\/td\u003e\n\u003ctd style=\"padding: 3px 0; font-size: 13px; line-height: 1.7;\"\u003e✓ Toner fitting and maintenance advice\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #f0f7ff; padding: 18px 20px; border-top: 1px solid #d0e8f8;\"\u003e\n\u003cp style=\"color: #007ACE; font-weight: 700; font-size: 14px; margin: 0 0 12px;\"\u003eOrder HP 12A toner to activate GenieCare™ Expert Support\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\u003ctbody\u003e\u003ctr\u003e\n\u003ctd style=\"width: 60%; vertical-align: top; padding-right: 20px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\u003ctbody\u003e\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 7px 10px; border: 1px solid #ddd; font-weight: 600; color: #333;\"\u003eHP 12A — compatible\u003c\/td\u003e\n\u003ctd style=\"padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003eQ2612A \/ 12X \/ 12XX\u003c\/td\u003e\n\u003ctd style=\"padding: 7px 10px; border: 1px solid #ddd; color: #555;\"\u003e2,000 to 4,000 pages\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\u003c\/table\u003e\n\u003cp style=\"font-size: 12px; color: #666; margin: 8px 0 0;\"\u003eWe stock low-cost compatible 12A toner: 12X (Q2612X, 2,500 pages) and 12XX (Q2612XX, 4,000 pages).\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 40%; vertical-align: middle; text-align: center;\"\u003e\u003ca href=\"https:\/\/printergenie.co.uk\/collections\/toner\" style=\"display: inline-block; background: #007ACE; color: #fff; font-size: 14px; font-weight: 700; padding: 14px 20px; border-radius: 8px; text-decoration: none; line-height: 1.4;\"\u003eShop HP 12A Toner\u003cbr\u003e\u003cspan style=\"font-size: 12px; font-weight: 400; opacity: 0.9;\"\u003eActivates GenieCare™ Expert Support\u003c\/span\u003e\u003c\/a\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"background: #007ACE; padding: 12px 20px;\"\u003e\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\u003ctbody\u003e\u003ctr\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eBuy this printer\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eOrder HP 12A toner\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eGenieCare™ Expert Support activates\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 14px; color: rgba(255,255,255,0.7);\"\u003e→\u003c\/td\u003e\n\u003ctd style=\"text-align: center; padding: 4px; font-size: 12px; font-weight: 600; color: #fff;\"\u003eKeep ordering toner — support stays active\u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\u003c\/table\u003e\u003c\/div\u003e\n\u003cp style=\"font-size: 11px; color: #666; text-align: center; padding: 10px 20px; margin: 0; background: #f8fbff;\"\u003eGenieCare™ Expert Support stays active with each toner order — no subscription, no sign-up. Covers remote diagnosis, guidance, and advice. It is separate from and in addition to the warranty.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eIs GenieCare™ Expert Support the same as the warranty?\u003c\/summary\u003e\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\u003cp style=\"margin: 0;\"\u003eNo — they are completely separate. The warranty covers hardware faults. GenieCare™ Expert Support covers everyday operational help — setup, drivers, print quality, and day-to-day advice. It is included for 30 days and continues when you order toner from us. Full details are in the \u003ca href=\"#warranty-support\" style=\"color: #444441; text-decoration: underline;\"\u003eWarranty \u0026amp; Support\u003c\/a\u003e section above.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWill it work with Windows 10 or 11?\u003c\/summary\u003e\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\u003cp style=\"margin: 0;\"\u003eHP's official driver support for the LaserJet 1010 ends at Windows XP. On Windows Vista and later it is not officially supported — some customers get it running using a compatible HP host-based driver, but we cannot guarantee it on Windows 10 or 11. It is best suited to an older Windows PC. Please message us before ordering if you are unsure, and GenieCare can advise.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eDoes it connect by Wi-Fi or network?\u003c\/summary\u003e\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\u003cp style=\"margin: 0;\"\u003eNo — the 1010 is USB only. There is no Wi-Fi, Ethernet or mobile printing. It connects directly to one computer by a USB cable.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d0e8f8; border-radius: 8px; overflow: hidden;\"\u003e\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhat toner does this printer use?\u003c\/summary\u003e\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\u003cp style=\"margin: 0;\"\u003eIt uses HP 12A (Q2612A). We supply low-cost compatible 12A cartridges — 12X (Q2612X, 2,500 pages) and 12XX (Q2612XX, 4,000 pages). This printer is supplied with a new compatible 12A toner, and ordering toner from us keeps GenieCare™ Expert Support active.\u003c\/p\u003e\u003c\/div\u003e\u003c\/details\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":60136079294798,"sku":"Q2460A - RFB","price":100.0,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/printergenie.co.uk\/products\/hp-laserjet-1010-a4-mono-laser-printer-refurbished","provider":"Printer Genie Ltd","version":"1.0","type":"link"}