{"product_id":"hp-m506-m527-tray-2-3-roller-kit-j8h60-67903-4-rollers","title":"HP M506 M527 Tray 2 \u0026 3 Roller Kit J8H60-67903 — 4 Rollers","description":"\u003ch1 style=\"font-size: 26px; font-weight: bold; color: #1a1a1a; margin-bottom: 6px;\"\u003eHP LaserJet M506 M527 \u0026amp; Managed E50045–E52645 Tray 2 \u0026amp; 3 Roller Kit J8H60-67903 — Set of 2 (4 Rollers, Covers 2 Trays)\u003c\/h1\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 20px 0; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ch2 style=\"margin-top: 0; color: #1a1a1a; font-size: 20px; font-weight: bold;\"\u003ePaper misfeeding or jamming from Tray 2 or Tray 3?\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px; color: #444441;\"\u003e\u003cstrong\u003eRestore reliable feeding with a set of pickup and separation rollers — enough to refresh Tray 2 and Tray 3.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003eSet of 2 — 2 pickup rollers and 2 separation rollers (4 rollers), covers Tray 2 and Tray 3\u003c\/li\u003e\n\u003cli\u003eFits the 550-sheet cassette trays on HP M506, M527 and Managed E-series\u003c\/li\u003e\n\u003cli\u003eOEM references: J8H60-67903 (kit) — RM2-5741 pickup, RM2-5745 separation\u003c\/li\u003e\n\u003cli\u003eNew compatible rollers, produced to OEM specification for feed torque and surface quality\u003c\/li\u003e\n\u003cli\u003e90-day warranty against manufacturing defects\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eIs This the Right Part?\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper not feeding from Tray 2 or Tray 3\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eThe printer sounds like it is trying to pick up paper but the page fails to enter the feed path, or a jam is reported immediately. A worn pickup roller has lost the grip needed to pull paper from the stack.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eMultiple sheets feeding at once\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eTwo or more sheets pull through together, causing jams or double-printed pages. The separation roller is designed to hold back the second sheet — when worn, it no longer can.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eRecurring jams at tray entry\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eJams happening repeatedly at the same point as paper leaves the tray are almost always worn rollers. Fitting a fresh pickup and separation roller together typically resolves this permanently.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper slipping or skewing on entry\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eIf paper enters at an angle or slips before reaching the registration rollers, worn roller surfaces are usually the cause. New rollers restore correct feed torque and alignment.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eHow much does this kit cover?\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eThis is a set of 2 — two pickup rollers and two separation rollers (4 rollers in total). Each tray takes one pickup and one separation roller, so the kit refreshes two trays: Tray 2 and Tray 3. Need all four cassette trays? The F2A68-67913 kit is the 4-tray version.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eNot sure which tray is at fault?\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eThis kit is for the 550-sheet cassette trays (Tray 2 and Tray 3), not the multipurpose Tray 1. If you're unsure which tray the fault is from, contact us and we'll help confirm.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eSpecifications\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; width: 38%; color: #1a1a1a;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003ePickup \u0026amp; separation roller kit for Tray 2 and Tray 3\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003ePrimary OEM part number\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eJ8H60-67903\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eAlternative part numbers\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eRM2-5741 (pickup roller) · RM2-5745 (separation roller)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eCondition\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eNew compatible — produced to OEM specification\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eTarget location\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eTray 2 and Tray 3 (the first 550-sheet cassette trays) — not the multipurpose Tray 1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eQuantity supplied\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e4 rollers — 2 × pickup (RM2-5741) and 2 × separation (RM2-5745), enough for 2 trays\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e90 days against manufacturing defects — normal wear not covered\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWeight \u0026amp; delivery\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eCourier delivery, tracked\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px; color: #444441;\"\u003eThis kit fits the 550-sheet cassette trays (Tray 2 and Tray 3) on the following HP models. The multipurpose Tray 1 uses a different roller. Contact us before ordering if your model isn't listed or you're unsure which tray the fault is from.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eRange\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eModels\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eLaserJet Enterprise M506\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM506n, M506dn, M506x, M506dnm, M506xm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eLaserJet Enterprise MFP M527\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM527dn, M527f, M527c, M527z, M527cm, M527dnm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eLaserJet Managed E50045 \/ E50145\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eE50045dw, E50145dn (also DEX D50145dn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eLaserJet Managed MFP E52545\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eE52545dn, E52545c\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eLaserJet Managed MFP E52645\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eE52645dn, E52645c (also DEX D52645dn)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003e2 × pickup roller (RM2-5741) for Tray 2 and Tray 3\u003c\/li\u003e\n\u003cli\u003e2 × separation roller (RM2-5745) for Tray 2 and Tray 3\u003c\/li\u003e\n\u003cli\u003eEnough to refresh two paper trays — one pickup and one separation roller per tray\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eInstall Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0; color: #444441;\"\u003e\n\u003cli\u003ePower off and unplug the printer.\u003c\/li\u003e\n\u003cli\u003ePull out the paper cassette (Tray 2 or Tray 3) and set it aside.\u003c\/li\u003e\n\u003cli\u003eLocate the pickup roller and the separation roller inside the tray cavity and on the feeder. Release each roller from its shaft, noting the orientation before removing.\u003c\/li\u003e\n\u003cli\u003eFit the new rollers the same way round, and clean adjacent feed surfaces with a lint-free cloth and isopropyl alcohol if contaminated.\u003c\/li\u003e\n\u003cli\u003eRefit the cassette, power on, and run 5–20 test prints to confirm stable feeding. Repeat for the second tray.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eHow many trays does this kit cover?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eIt's a set of 2 — two pickup rollers and two separation rollers, four rollers in total. Each tray takes one pickup and one separation roller, so the kit refreshes two trays: Tray 2 and Tray 3. If you need all four cassette trays, choose the F2A68-67913 kit instead.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhich trays does it fit — does it do Tray 1?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eIt fits the 550-sheet cassette trays — Tray 2 and Tray 3. It does not fit the multipurpose Tray 1, which uses a different roller.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eShould I replace the pickup roller or the separation roller?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eBoth. A worn pickup roller means paper isn't picked up or feeds inconsistently; a worn separation roller means two sheets feed at once. They wear at a similar rate, so fitting both together per tray gives a lasting fix — which is why this kit supplies a pair for each of two trays.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eThe fault is still happening after fitting — what next?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003ePaper feed faults can also come from a solenoid, clutch, or sensor, which new rollers won't resolve. Check you've fitted the correct tray's rollers, then contact us and we'll help diagnose the next step.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e","brand":"Printer Genie","offers":[{"title":"Default Title","offer_id":60775083934030,"sku":"J8H60-67903 - PG","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/J8H60-67903.jpg?v=1789175944","url":"https:\/\/printergenie.co.uk\/products\/hp-m506-m527-tray-2-3-roller-kit-j8h60-67903-4-rollers","provider":"Printer Genie Ltd","version":"1.0","type":"link"}