{"product_id":"hp-rm2-5391-000cn-control-panel-assembly-refurbished","title":"HP RM2-5391-000CN Control Panel Assembly — LaserJet Pro M402\/M403\/M404 \u0026 More","description":"\u003cp\u003e\u003cspan style=\"display: inline-block; font-size: 13px; font-weight: 600; padding: 4px 12px; border-radius: 20px; border: 1.5px solid #007ACE; color: #007ace; background: #f0f7ff;\"\u003eRefurbished\u003c\/span\u003e\u003c\/p\u003e\n\u003ch1 style=\"font-size: 26px; font-weight: bold; color: #1a1a1a; margin-bottom: 6px;\"\u003eHP RM2-5391-000CN Control Panel Assembly — LaserJet Pro M402\/M403\/M404 \u0026amp; More\u003c\/h1\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 20px 0; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ch2 style=\"margin-top: 0; color: #1a1a1a; font-size: 20px; font-weight: bold;\"\u003eGenuine HP Control Panel Assembly — Refurbished \u0026amp; Tested Working\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px; color: #444441;\"\u003e\u003cstrong\u003eDirect-fit replacement for a faulty display, unresponsive buttons, or a control panel that's stopped working properly.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003eGenuine HP control panel assembly (RM2-5391-000CN) — display and button panel\u003c\/li\u003e\n\u003cli\u003eFits a wide range of HP LaserJet Pro models — see compatibility table below\u003c\/li\u003e\n\u003cli\u003eRefurbished — fully tested and confirmed working before despatch\u003c\/li\u003e\n\u003cli\u003e3-month warranty against manufacturing defects\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse, in stock now\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eIs This the Right Part?\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eBlank or unlit display\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eIf the screen shows nothing at all, or only a faint backlight with no text, the display panel itself is the most common cause.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eButtons unresponsive or sticking\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eButtons that don't register presses, register the wrong button, or feel stuck are a sign of a worn or faulty control panel.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eFrozen or garbled screen\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eA display that's stuck on one screen, shows scrambled characters, or won't update after a button press points to the panel rather than the main board.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eNot the fault?\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6; color: #444441;\"\u003eIf the printer won't power on at all, or you're seeing a specific error code with a working display, the fault may sit elsewhere (formatter board, power supply). Contact us and we'll help confirm before you order.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eSpecifications\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; width: 38%; color: #1a1a1a;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eControl Panel Assembly — display \u0026amp; button panel\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003ePrimary OEM part number\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eRM2-5391-000CN\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eAlternative part numbers\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eNone known\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eCondition\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eRefurbished — fully tested and confirmed working before despatch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eAvailability\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003eIn stock — order by 2pm for same-day despatch (next working day if the cut-off's been missed)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eQuantity supplied\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e1 × Control Panel Assembly\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWarranty\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e3 months against manufacturing defects — normal wear not covered\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-weight: 600; font-size: 13px; color: #1a1a1a;\"\u003eWeight \u0026amp; delivery\u003c\/td\u003e\n\u003ctd style=\"padding: 10px 14px; border: 1px solid #d8d8d3; font-size: 14px; color: #444441;\"\u003e[WEIGHT \u0026amp; DELIVERY DETAIL — TO BE ADDED]\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px; color: #444441;\"\u003eThis control panel is used across several HP LaserJet Pro model families. Contact us before ordering if your exact model isn't listed or you're not sure which control panel your printer uses.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eModel family\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eVariants covered\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro M402\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM402d, M402dn, M402dne, M402dw, M402m, M402n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro M403\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM403d, M403dn, M403n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro M404\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM404d, M404dn, M404n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro M405\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM405d, M405dn, M405n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro M304\/M305\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eM304a, M305d, M305dn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003eHP LaserJet Pro 4001\/4002\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003e4001dn, 4001dne, 4001n, 4001ne, 4002dn\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; color: #444441;\"\u003e\n\u003cli\u003e1 × HP Control Panel Assembly (RM2-5391-000CN) — refurbished, tested working\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eInstall Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0; color: #444441;\"\u003e\n\u003cli\u003ePower off and unplug the printer.\u003c\/li\u003e\n\u003cli\u003eLocate the control panel and release the retaining clips or screws securing it to the top cover (exact method varies slightly by model).\u003c\/li\u003e\n\u003cli\u003eDisconnect the ribbon\/data cable from the old control panel — note the orientation before removing it.\u003c\/li\u003e\n\u003cli\u003eConnect the ribbon cable to the new control panel assembly, ensuring it's fully seated.\u003c\/li\u003e\n\u003cli\u003eReassemble and power on to confirm the display and buttons respond correctly.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003ch2 style=\"font-size: 20px; font-weight: bold; color: #1a1a1a; border-bottom: 2px solid #d8d8d3; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\" open=\"\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eIs this a genuine or compatible part?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThis is a genuine HP control panel assembly, refurbished and fully tested working before despatch. It carries a 3-month warranty against manufacturing defects.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWill this fit my model?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThis control panel is used across several HP LaserJet Pro chassis families that share the same design. Check your printer's exact model against the compatibility table above, or contact us and we'll confirm before you order.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eThe fault is still happening after fitting — what next?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff; color: #444441;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eDisplay and button faults can occasionally be caused by the formatter board or the ribbon cable connector rather than the panel itself. Contact us and we can help diagnose the next step.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e","brand":"HP","offers":[{"title":"Default Title","offer_id":60203515445582,"sku":"RM2-5391 - RFB","price":20.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/RM2-5391.png?v=1784848637","url":"https:\/\/printergenie.co.uk\/products\/hp-rm2-5391-000cn-control-panel-assembly-refurbished","provider":"Printer Genie Ltd","version":"1.0","type":"link"}