{"product_id":"xerox-versalink-c500-c505-feed-roller-kit","title":"Xerox VersaLink C500 \u0026 C505 Paper Tray Feed Roller Kit — Parts Only","description":"\u003cp\u003e\u003cspan style=\"display: inline-block; font-size: 13px; font-weight: 600; padding: 4px 12px; border-radius: 20px; border: 1.5px solid #d8d8d3; color: #1a1a1a; background: #f7f7f5;\"\u003eNew Parts — Parts Only, No Support\u003c\/span\u003e\u003c\/p\u003e\n\n\u003ch1 style=\"font-size: 26px; font-weight: 700; color: #1a1a1a; margin-bottom: 6px;\"\u003eXerox VersaLink C500 \u0026amp; C505 Paper Tray Feed Roller Kit — Parts Only\u003c\/h1\u003e\n\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 20px 0; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"vertical-align: middle; width: 100%;\"\u003e\n\u003ch2 style=\"margin-top: 0; color: #1a1a1a; font-size: 20px; font-weight: 700;\"\u003ePrinter not taking paper? Tray not feeding?\u003c\/h2\u003e\n\u003cp style=\"font-size: 15px; margin-bottom: 10px;\"\u003e\u003cstrong\u003eParts-only feed roller kit for the main paper tray on the Xerox VersaLink C500 and C505 colour range.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.8; margin: 0; padding-left: 18px;\"\u003e\n\u003cli\u003eComplete feed roller set — replaces every roller that wears in the tray feed assembly\u003c\/li\u003e\n\u003cli\u003eManufactured to match the original for feed torque, surface grip and media handling\u003c\/li\u003e\n\u003cli\u003eNew parts throughout — no refurbished components\u003c\/li\u003e\n\u003cli\u003eEasy DIY fit, no special tools required\u003c\/li\u003e\n\u003cli\u003eParts only — no fitting support included with this kit\u003c\/li\u003e\n\u003cli\u003eUK supplier — despatched from our warehouse\u003c\/li\u003e\n\u003cli\u003eNeed fitting help? Contact us and our team can talk you through it\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin: 4px 0 28px;\"\u003e\n\u003ctbody\u003e\u003ctr\u003e\n  \u003ctd style=\"width: 100%; padding: 0; text-align: center;\"\u003e\n  \u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/jamfix-badge-uk_png.png?v=1787784800\" alt=\"UK Supplier Fast Despatch — real people, no call centres | Printer Genie UK\" style=\"width: 100%; height: auto; display: block; margin: 0 auto; border: none; outline: none;\"\u003e\n  \u003c\/td\u003e\n\u003c\/tr\u003e\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eFaults This Kit Helps Resolve\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; margin-bottom: 20px;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper not picking up from the tray\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eThe printer sounds like it is trying to pick up paper but nothing enters the feed path. Worn pickup rollers that have lost their grip on the stack are the usual cause.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 50%; padding: 12px 14px; border: 1px solid #d8d8d3; background: #f7f7f5; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eMultiple sheets feeding at once\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eTwo or more pages feed together, causing a jam or double-printed pages. The separation roller is what holds the second sheet back — once it glazes over, it stops doing that.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003eMisfeed errors at the pickup point\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003eRepeated feed errors reported against the main tray, with paper stopping at or just after pickup, point to worn rollers rather than an obstruction further down the paper path.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003ctd style=\"padding: 12px 14px; border: 1px solid #d8d8d3; background: #fff; vertical-align: top;\"\u003e\n\u003cstrong style=\"display: block; color: #1a1a1a; font-size: 14px; margin-bottom: 4px;\"\u003ePaper slipping, skewing, or stopping early\u003c\/strong\u003e\u003cspan style=\"font-size: 13px; line-height: 1.6;\"\u003ePaper enters at an angle, stops midway, or slips before reaching the registration rollers. New rollers restore the feed torque and alignment needed for consistent pickup.\u003c\/span\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp style=\"font-size: 13px; color: #444441; margin-bottom: 20px;\"\u003ePaper jams can also be caused by sensors, paper path assemblies, duplex units and fuser assemblies. This kit addresses worn tray feed rollers only.\u003c\/p\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's in This Kit\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px;\"\u003eAll components listed below are included as new parts, supplied as a complete feed roller kit.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a; width: 15%;\"\u003eQty\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a; width: 50%;\"\u003eComponent\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eTray \/ Location\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003e2\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600;\"\u003ePickup roller\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003ePaper tray feed assembly\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003e1\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600;\"\u003eSeparation roller\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; color: #444441;\"\u003ePaper tray feed assembly\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eCompatible Printers\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 12px;\"\u003eThese models share the same tray feed assembly. If your model isn't listed or has a managed or regional variant code, contact us before ordering and we will confirm compatibility.\u003c\/p\u003e\n\u003ctable style=\"width: 100%; border-collapse: collapse; font-size: 13px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eRange\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eModels\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3; font-weight: 600; color: #1a1a1a;\"\u003eNotes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #f7f7f5;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eVersaLink C500\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eC500DN, C500N\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"background: #fff;\"\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eVersaLink C505\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eC505S, C505X\u003c\/td\u003e\n\u003ctd style=\"padding: 8px 12px; border: 1px solid #d8d8d3;\"\u003eFull kit fits\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWhat's Included\u003c\/h2\u003e\n\u003cul style=\"font-size: 14px; line-height: 1.9; padding-left: 18px;\"\u003e\n\u003cli\u003eComplete feed roller kit — all components listed in the kit table above\u003c\/li\u003e\n\u003cli\u003eAll parts are new — no refurbished components supplied\u003c\/li\u003e\n\u003cli\u003eParts only — this kit does not include fitting support or a refund guarantee\u003c\/li\u003e\n\u003cli\u003eFitting instructions included\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eInstall Notes\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003col style=\"font-size: 14px; line-height: 1.9; padding-left: 18px; margin: 0;\"\u003e\n\u003cli\u003ePower off and unplug the printer.\u003c\/li\u003e\n\u003cli\u003ePull the paper tray right out and locate the feed roller area above the opening.\u003c\/li\u003e\n\u003cli\u003eRelease the old pickup rollers from the shaft and slide them off.\u003c\/li\u003e\n\u003cli\u003eFit the new pickup rollers, then replace the separation roller in the tray.\u003c\/li\u003e\n\u003cli\u003eCheck every roller is fully seated and the correct way round.\u003c\/li\u003e\n\u003cli\u003eRefit the tray and run 10–20 test prints to confirm smooth, consistent pickup.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eWarranty\u003c\/h2\u003e\n\u003cdiv style=\"border: 1px solid #d8d8d3; padding: 20px; margin: 16px 0 20px; background: #f7f7f5; border-radius: 10px;\"\u003e\n\u003cp style=\"font-size: 14px; margin-bottom: 0;\"\u003e90-day Printer Genie warranty — covers manufacturing defects under normal use. Excludes incorrect installation, physical damage, electrical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our \u003ca href=\"\/policies\/terms-of-service\" style=\"color: #1a1a1a;\"\u003eTerms \u0026amp; Conditions\u003c\/a\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\n\u003ch2 style=\"font-size: 20px; font-weight: 700; color: #1a1a1a; border-bottom: 2px solid #1a1a1a; padding-bottom: 6px; margin-top: 28px;\"\u003eFrequently Asked Questions\u003c\/h2\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWill this kit fit my exact model?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eCheck the compatible printers table above. If your model code isn't listed, or your printer is a managed or regional variant, contact us before ordering and we'll confirm.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eWhy are there two pickup rollers and only one separation roller?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eThat's how the tray feed assembly is built on this range — a pair of pickup rollers lift the sheet and a single separation roller holds the next one back. Replacing all three together is what restores reliable single-sheet feeding.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 8px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eCan I fit this kit myself?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eYes — this kit is designed for confident DIY fitters or engineers. The rollers are reachable through the tray opening without stripping the printer down. Fitting instructions are included.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e\n\n\u003cdetails style=\"margin-bottom: 20px; border: 1px solid #d8d8d3; border-radius: 8px; overflow: hidden;\"\u003e\n\u003csummary style=\"cursor: pointer; font-weight: 600; font-size: 14px; padding: 12px 16px; background: #f7f7f5; color: #1a1a1a;\"\u003eIs fitting support included?\u003c\/summary\u003e\n\u003cdiv style=\"padding: 14px 16px; font-size: 14px; line-height: 1.7; background: #fff;\"\u003e\n\u003cp style=\"margin: 0;\"\u003eNot with this kit — it is parts only, aimed at engineers and confident fitters. If you would like fitting support and a full refund guarantee included, contact us and we'll let you know what's available for your model.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/details\u003e","brand":"Printer Genie","offers":[{"title":"Default Title","offer_id":60624546365774,"sku":"FKITC500-PG","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0859\/8683\/6814\/files\/116R00010_4be6588f-700d-4b45-af46-9f66c46e2849.jpg?v=1788391092","url":"https:\/\/printergenie.co.uk\/products\/xerox-versalink-c500-c505-feed-roller-kit","provider":"Printer Genie Ltd","version":"1.0","type":"link"}