HP
HP K0Q14-60002 Formatter Board — M607/M608/M609/E60055/65/75dn
HP K0Q14-60002 Formatter Board — M607/M608/M609/E60055/65/75dn
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HP K0Q14-60002 Formatter Board — M607/M608/M609/E60055/65/75dn
Refurbished formatter board for the n/dn range
Direct-fit replacement formatter (main logic) board for the non-touchscreen n/dn range of the HP LaserJet Enterprise M607/M608/M609 and Managed E60055/E60065/E60075 series.
- Direct-fit formatter board for the HP LaserJet Enterprise M607/M608/M609 and Managed E60055/E60065/E60075 n/dn range
- OEM reference: K0Q14-60002 (primary)
- Refurbished by Printer Genie — cleaned, inspected, and supplied in full working order
- For n and dn (non-touchscreen) models only — X (touchscreen) models need a different board
- 90-day Printer Genie warranty
- UK supplier — despatched from our warehouse
Is This the Right Part?
| No power, or the heartbeat LED isn't litIf the printer won't power on and the heartbeat LED shows no activity, and you've already ruled out the power supply and mains lead, the formatter is the next thing to check. | Blank or unresponsive control panelA blank display, on or off backlight, after reseating the control panel cable, points to a formatter fault. |
| Internal clock error — 11.00.01 or 11.00.02HP's own service documentation for this printer family lists these exact codes ("dead clock" / "dead real time clock") as a formatter fault, with formatter replacement as the recommended fix. | Not sure, or have a touchscreen (X) model?This board does not fit X-series touchscreen models. Contact us before ordering if you're not sure which board your printer needs. |
Specifications
| Component | Formatter (main logic) PC board assembly |
| Primary OEM part number | K0Q14-60002 |
| Alternative part numbers | None for this board |
| Condition | Refurbished — Grade A |
| eMMC / firmware card | Not included — transfer your existing eMMC card from the old board to this one during fitting |
| Quantity supplied | 1 × formatter board |
| Warranty | 90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Full terms in our Terms & Conditions. |
| Weight & delivery | Courier delivery, tracked |
Compatible Printers
This board fits the n and dn (non-touchscreen) variants of the HP LaserJet Enterprise M607/M608/M609 and LaserJet Managed E60055/E60065/E60075 range. It does not fit X (touchscreen) variants. Contact us before ordering if your exact model isn't listed.
| Model | Notes |
| HP LaserJet Enterprise M607n | Confirmed fit |
| HP LaserJet Enterprise M607dn | Confirmed fit |
| HP LaserJet Enterprise M608n | Confirmed fit |
| HP LaserJet Enterprise M608dn | Confirmed fit |
| HP LaserJet Enterprise M609dn | Confirmed fit |
| HP LaserJet Managed E60055dn | Confirmed fit |
| HP LaserJet Managed E60065dn | Confirmed fit |
| HP LaserJet Managed E60075dn (also referenced as M60075) | Confirmed fit |
Not compatible: touchscreen (X) variants — these require a different formatter board.
What's Included
- 1 × HP K0Q14-60002 refurbished formatter board
Install Notes
Important: this board is supplied without an eMMC/firmware card. Your printer's configuration, firmware version, and licence data live on that card, not the board itself — it must be moved across from your old formatter.
- Power off and unplug the printer. Allow it to sit briefly to discharge static.
- Remove the existing formatter board via the rear access panel — disconnect all ribbon cables and connectors, noting their positions, then release the retaining screws and slide the board out.
- Locate the eMMC/firmware card on the old board and transfer it to the same slot on the replacement board.
- Fit the replacement board, reconnecting all cables and connectors in their original positions.
- Reassemble and power on. The printer should boot using the transferred firmware/configuration.
- Print a configuration page and run test prints to confirm normal operation, including network and USB connectivity if applicable.
This is an engineer-level repair. If you're not confident opening the printer chassis or handling the eMMC transfer, we'd recommend having a technician carry out the fit.
Frequently Asked Questions
Is this a genuine or compatible part?
This is a genuine HP K0Q14-60002 formatter board, refurbished by Printer Genie. It carries a 90-day Printer Genie warranty.
Does this board come with the eMMC/firmware card fitted?
No — the eMMC card holds your printer's specific configuration and firmware, so it needs to be transferred from your existing board rather than supplied new. See Install Notes above for the steps.
Will this fit my touchscreen (X) model?
No. This board fits the n and dn (non-touchscreen) models only. X-series touchscreen models use a different formatter board — contact us to confirm the right one for your printer.
The fault is still happening after fitting — what next?
Formatter faults can sometimes share symptoms with power supply, network, or cabling issues. Contact us and we can help work through the remaining possibilities.
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