Printer Genie
HP LaserJet M402 M403 M404 Paper Jam Repair Kit – Tray 1 and Tray 2 – Easy Install Support Available
HP LaserJet M402 M403 M404 Paper Jam Repair Kit – Tray 1 and Tray 2 – Easy Install Support Available
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HP LaserJet M402, M403 and M404 Paper Jam Repair Kit – Tray 1 and Tray 2
If your HP LaserJet printer is jamming, not picking up paper, or feeding multiple sheets at once, this repair kit is designed to restore reliable paper feeding by replacing the worn components that cause the most common paper jam problems.
This is a complete repair solution – not a single replacement part.
This kit is designed for use across supported models within the HP LaserJet M402, M403 and M404 series that share the same paper feed system and tray configuration.
Fix Common Paper Feed Problems
- Printer not picking up paper from Tray 2
- Frequent paper jams during printing
- Multiple sheets feeding at once
- Slipping or worn paper feed components
- Intermittent or inconsistent paper pickup
What’s Included
This kit contains the replacement paper feed components required to restore proper operation for the supported printer models and tray coverage listed below.
- Tray 2 pickup roller
- Tray 2 separation roller or pad
- Tray 1 (MP tray) feed components
Only trays covered by this kit are listed above.
Why Choose This Kit
- Replaces the most commonly worn paper feed components together
- Reduces repeat paper jams and misfeeds
- More reliable than replacing a single roller or pad
- Cost-effective alternative to replacing the printer
- Designed for straightforward DIY installation
- Printer Genie expert email support available
Need a Lower-Cost Option?
If your issue only affects the main paper tray (Tray 2), you may not need the full kit.
Model Compatibility
View Compatible Models
- HP LaserJet Pro M402n
- HP LaserJet Pro M402dn
- HP LaserJet Pro M402dw
- HP LaserJet Pro M403n
- HP LaserJet Pro M403dn
- HP LaserJet Pro M403dw
- HP LaserJet Pro M404n
- HP LaserJet Pro M404dn
- HP LaserJet Pro M404dw
If your exact model has regional or managed/non-managed variations, please contact us before ordering and we will confirm compatibility.
Related Products
- Printer maintenance and service options for M402, M403 and M404 series
- Printer cleaning tools and air dusters
- HP LaserJet printer repair service (send-in option)
What’s Included (Detailed)
This section lists the supplied component types in plain English for customer clarity. Internal part numbers are intentionally not shown in the visible listing.
- 1 × Tray 2 pickup roller
- 1 × Tray 2 separation roller or pad
- Tray 1 (MP tray) feed components
All supplied parts are provided together as a complete repair kit for the supported tray coverage shown above.
Note on Repairs
A paper jam repair kit resolves the most common paper feed problems. However, some persistent or less-common faults may require additional diagnosis or additional parts.
Disclaimer: Some paper jam symptoms or error codes may have multiple causes. Replacing the supplied components may not resolve all issues. Further diagnosis may be required.
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