HP
HP LaserJet Pro 4002dne — 1-Year Warranty & GenieCare™ Expert Support
HP LaserJet Pro 4002dne — 1-Year Warranty & GenieCare™ Expert Support
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UK supplier Brand new, unused GenieCare™ support — 90 days included
HP LaserJet Pro 4002dne A4 Mono Laser — New with 1-Year Warranty & GenieCare™
Fast, secure A4 mono laser for busy officesBrand new HP LaserJet Pro 4002dne — up to 40ppm mono, automatic duplex and Gigabit Ethernet, with HP+ smart features built in.
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Who Is This Printer For?
| Small and medium officesUp to 40ppm and a recommended volume of up to 4,000 pages a month keep a shared print queue moving. | Wired office networksGigabit Ethernet gives a fast, dependable connection with no Wi-Fi to set up or troubleshoot. |
| Double-sided printingAutomatic duplex halves paper use on longer documents and reports. | Security-conscious officesHP Wolf Pro Security helps protect the printer and the documents that pass through it. |
| Mobile and hybrid staffApple AirPrint, Mopria and the HP Smart app print from phones and tablets on the same network. | Replacing an older LaserJet ProThe current-generation successor to the M402 and M404 — a similar compact footprint, faster and more secure. |
Key Features & Specifications
| Functions | Print only (mono) — single-function printer |
| Print speed | Up to 40ppm A4 (up to 34ppm two-sided) — first page out in as little as 6.3 seconds |
| Max paper size | A4 |
| Recommended monthly volume | Up to 4,000 pages (duty cycle up to 80,000 pages/month) |
| Auto duplex printing | Yes — automatic |
| ADF & duplex scan | Not applicable — this is a single-function printer |
| Print resolution | Up to 1200 x 1200 dpi |
| Paper capacity | 350 sheets: 100-sheet multipurpose Tray 1 plus 250-sheet Tray 2 — 150-sheet output bin |
| Display | 2-line backlit LCD |
| Connectivity | Hi-Speed USB 2.0 and Gigabit Ethernet — no Wi-Fi on this model |
| Mobile & wireless printing | Apple AirPrint, Mopria (Android) and the HP Smart app — over your office network |
| OS compatibility | Windows 11, 10 and 7; macOS 10.15 to 14 |
| Weight & delivery | Approx. 8.56kg. Courier delivery, tracked. |
What's Included
- Brand new HP LaserJet Pro 4002dne (2Z605E)
- Power cable
- 1-year Printer Genie warranty
- 90 days GenieCare™ Expert Support — included free from date of purchase
- Supplied in original manufacturer packaging
Warranty & Support
1-year Printer Genie warranty — covers faults arising from normal use. If a fault develops we will repair or replace the printer at our discretion. Full terms in our Terms & Conditions.
90 days GenieCare™ Expert Support included — from the moment your printer arrives, our team is available by email to help with setup, HP+ account setup, drivers, connectivity, error codes, and anything else you need to get up and running.
GenieCare™ Expert Support covers remote diagnosis, guidance, and advice — separate from and in addition to the warranty.
Condition Notes
This printer is brand new and unused, supplied by Printer Genie in its original manufacturer packaging. It is an HP+ model: during setup it is linked to an HP account and needs an ongoing internet connection.
GenieCare™ Expert Support — Included for 90 Days
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Real printer experts on hand for your first 90 daysFrom setup and HP+ account activation to error codes and paper feed questions — our UK team helps by email. No call centres. No subscription. |
GenieCare™ Expert Support covers
| ✓ Setup, drivers, and connectivity | ✓ AirPrint and mobile printing setup |
| ✓ Print quality troubleshooting | ✓ Error code help and diagnosis |
| ✓ Paper jam diagnosis and guidance | ✓ Maintenance and repair advice |
GenieCare™ Expert Support is included for 90 days from the date of purchase — no subscription, no sign-up. Covers remote diagnosis, guidance, and advice. It is separate from and in addition to the warranty. Search 4002 on our store for paper jam repair kits for this printer.
Frequently Asked Questions
Is GenieCare™ Expert Support the same as the warranty?
No — they are completely separate. The warranty covers hardware faults. GenieCare™ Expert Support covers everyday operational help — setup, error codes, print quality, and ongoing advice. It is included for 90 days from the date of purchase. Full details are in the Warranty & Support section above.
What does HP+ mean for this printer?
The 4002dne is an HP+ model. When you set it up it is linked to an HP account and needs to stay connected to the internet. In return you get HP's cloud and security features through the HP Smart app. Our GenieCare™ team can help you through the setup.
Does this printer scan, copy or have Wi-Fi?
No to both. The 4002dne is a print-only printer, and it connects by Gigabit Ethernet or USB — there is no built-in Wi-Fi. Phones and tablets can still print to it over the same network using AirPrint, Mopria or the HP Smart app.
Can I print from my iPhone, iPad or Android phone?
Yes. Apple AirPrint works with no drivers or apps, and Mopria (Android) is built into most modern Android phones. The printer just needs to be on the same network as your phone or tablet. The HP Smart app works on both too.
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