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Printer Genie Ltd

HP B5L36A Fuser Unit — 6-Month Warranty & GenieCare™ Expert Support

HP B5L36A Fuser Unit — 6-Month Warranty & GenieCare™ Expert Support

Regular price £125.00 GBP
Regular price Sale price £125.00 GBP
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Condition: Refurbished

Refurbished

HP B5L36A Fuser Unit — 6-Month Warranty & GenieCare™ Expert Support

Refurbished HP B5L36A 220V Fuser Unit

Genuine HP fuser for Color LaserJet Enterprise M552, M553, M554, M555, M577 and M578 series printers

  • Direct-fit 220V UK-spec fuser unit for HP Color LaserJet Enterprise M552 / M553 / M554 / M555 / M577 / M578 series
  • Printer Genie refurbished — cleaned, rebuilt where required, tested, and verified before despatch
  • 6-month Printer Genie warranty included for refurbishment defects and component failure under normal use
  • 30 days GenieCare™ Expert Support included — installation guidance and fault diagnosis support
  • GenieCare™ Expert Support continues when you order toner from us
  • Rated life: 150,000 pages
  • OEM part number B5L36A (also sold as B5L36-67902)
  • UK supplier — despatched from our warehouse
HP Fuser Unit B5L36A | Printer Genie UK

Why Buy This Fuser from Printer Genie?

6-month Printer Genie warrantyCovers refurbishment defects and component failure under normal use. Full warranty terms are available in our Terms of Service. GenieCare™ support included30 days installation guidance, fuser counter reset help, and fault diagnosis support from real printer specialists.
Professionally refurbished by Printer GenieEach fuser is inspected, refurbished where required, tested, and verified before despatch. Not just pulled from a machine and thrown in a box, which sadly counts as a business model now. Help if the fault is not the fuserIf replacing the fuser does not fully resolve the issue, we can help diagnose likely next causes such as toner, transfer, drum, sensor or paper path faults.

Is This the Right Fuser Unit?

You're seeing smudging or toner rub-offToner that wipes off the page or smears when touched is the classic sign of a failing fuser. The fuser is responsible for bonding toner to paper using heat — when it fails, toner never properly fuses. Your printer is showing a fuser error or warningError messages such as 50.1, 50.2, 50.3, 50.7 or 50.7F indicate the fuser has reached end of life or has failed. Replacing the fuser unit and resetting the counter will clear these warnings.
You're seeing ghosting or repeated imagesA faint repeated shadow of previously printed content appearing lower on the page (ghosting) often points to a worn fuser roller or fuser film. A new fuser unit resolves this in most cases. Proactive maintenance or high page countIf you're approaching 150,000 pages or your maintenance kit schedule includes the fuser, replacing it now avoids print quality issues and unplanned downtime. Good practice on heavy-use machines.
Paper curling or wrinkling after printingIf pages are coming out curled, wrinkled, or wavy, the fuser is applying uneven heat or pressure. This is a mechanical sign of fuser wear rather than a print quality issue. Not sure? Ask us firstIf you're unsure whether the fuser is the right part to fix your issue, contact us before ordering. Our team can help diagnose the fault — we'd rather help you buy the right part than the wrong one.

Specifications

Component Fuser unit (complete assembly)
Primary OEM part number B5L36A
Alternative part numbers B5L36-67902
Condition Refurbished
Rated life 150,000 pages
Compatible printers HP Color LaserJet Enterprise M552/M553/M554/M555 series, Flow MFP M577 series, MFP M578 series, Managed E55040/E57540 series
Fuser counter reset required Yes — see Installation Notes below
Weight & delivery 2.5kg — despatched from our UK warehouse

Compatible Printers

This fuser unit fits the following HP models. If your model is not listed, contact us before ordering — we may be able to confirm compatibility.

Model Part Number Confirmed Notes
Color LaserJet Enterprise M552dn B5L36A Standalone printer
Color LaserJet Enterprise M553, M553n, M553dn, M553x B5L36A Standalone printer
Color LaserJet Enterprise M554dn B5L36A Standalone printer
Color LaserJet Enterprise M555dn, M555x B5L36A Standalone printer
Color LaserJet Enterprise Flow MFP M577dn, M577c, M577f, M577z B5L36A MFP — print, scan and copy
Color LaserJet Enterprise MFP M578dn, M578c, M578f, M578z B5L36A MFP — print, scan and copy
LaserJet Managed E55040, E55040dn B5L36A Managed fleet model
LaserJet Managed MFP E57540, E57540dn B5L36A Managed fleet MFP

What's Included

  • 1 × HP B5L36A 220V Fuser Unit (B5L36-67902)
  • 6-month Printer Genie warranty for refurbishment defects and component failure under normal use
  • 30 days GenieCare™ Expert Support — installation guidance included from date of purchase
  • GenieCare™ Expert Support continues when you order toner from us

Installation Notes

Important — fuser units get very hot during normal operation. Always power off the printer and allow the fuser to cool fully before handling. Do not touch the fuser roller surface.

  1. Power off the printer and disconnect from the mains. Allow at least 30 minutes to cool.
  2. Open the right access door.
  3. Grasp the two fuser handles and squeeze the two blue triggers to release the fuser.
  4. Slide the old fuser unit straight out — dispose of responsibly.
  5. Slide the new fuser unit in until fully seated — the blue triggers will click.
  6. Close the right door, reconnect power, and power on.
  7. Reset the fuser counter: go to Administration > Manage Supplies > Reset Supplies > New Fuser Kit > select Yes.

If you need help at any step, our team is available. Contact us via the GenieCare™ Expert Support channel — installation guidance is included with this purchase.

Warranty

6-month Printer Genie warranty included. This refurbished fuser is covered for refurbishment defects and component failure under normal use for 6 months from date of purchase.

The warranty does not cover accidental damage, incorrect installation, misuse, electrical damage, physical damage, contamination, use in an unsuitable printer, or abnormal wear caused by excessive usage beyond the expected service life.

Full warranty terms are available in our Terms of Service. GenieCare™ Expert Support is separate from the product warranty and covers remote guidance, diagnosis and advice.

Support

30 days GenieCare™ Expert Support — included free from date of purchase. Our team can help with installation guidance, fuser counter reset instructions, and diagnosis if the fault is not fully resolved after replacement.

GenieCare™ Expert Support continues — order your HP 508A / 508X toner from Printer Genie after fitting this fuser and support carries on automatically. No subscription. No sign-up.

GenieCare™ Expert Support covers remote diagnosis, guidance, and advice. It is separate from and in addition to the 6-month Printer Genie warranty. Installation support is guidance only — it does not constitute an on-site repair service.

GenieCare™ Expert Support – Included with This Part

GenieCare Expert Support Printer Genie

30 days installation support — then keeps going as long as you buy toner from us

Order your HP 508A / 508X toner from Printer Genie after fitting this fuser and GenieCare™ Expert Support stays active. Real printer experts. No call centres. No subscription.

GenieCare™ Expert Support covers

✓ Fuser installation guidance ✓ Fuser counter reset instructions
✓ Fault diagnosis if not fully resolved ✓ Error code help and guidance
✓ Print quality troubleshooting ✓ Maintenance recommendations
✓ Repair versus replacement advice ✓ Ongoing support with toner purchase

Order HP 508A / 508X toner to keep GenieCare™ Expert Support active

Black CF360A (508A) / CF360X (508X) 6,000 / 12,500 pages
Cyan CF361A (508A) / CF361X (508X) 5,000 / 9,500 pages
Yellow CF362A (508A) / CF362X (508X) 5,000 / 9,500 pages
Magenta CF363A (508A) / CF363X (508X) 5,000 / 9,500 pages
Shop HP 508A / 508X Toner
Keeps GenieCare™ Support Active
Fit this fuser 30 days support free Order HP 508A / 508X toner Keep buying toner — support never stops

GenieCare™ Expert Support stays active with each toner order — no subscription, no sign-up. Covers remote diagnosis, guidance, and advice. Does not replace any product warranty. Search M553 / M577 on our store for paper jam repair kits for this printer.

Frequently Asked Questions

How do I know if the fuser unit is causing my print problem?

The most common signs are toner that smudges or wipes off the page, ghosting (a faint shadow of a previous page appearing lower on the page), paper curling after printing, or a fuser error or warning message on the printer display. If you're not certain, contact us before ordering — we can help you confirm the fault.

Do I need to reset the fuser counter after fitting this unit?

Yes. After fitting this fuser, go to Administration > Manage Supplies > Reset Supplies > New Fuser Kit, then select Yes to confirm. This clears the "Replace Fuser Kit" or fuser life warning and resets the printer's internal page counter. If you need guidance on how to access the service menu, our GenieCare™ Expert Support team can walk you through the process — this is included with your purchase.

What if fitting the fuser doesn't fix my problem?

If the fault persists after fitting a new fuser, contact us. Our team will help diagnose what else might be causing the issue — it could be a transfer belt, drum unit, or another component. We will give you an honest assessment of the next steps.

What warranty comes with this refurbished fuser?

This refurbished fuser includes a 6-month Printer Genie warranty covering refurbishment defects and component failure under normal use. It does not cover accidental damage, incorrect installation, misuse, electrical damage, physical damage, contamination, use in an unsuitable printer, or abnormal wear from excessive usage. Full terms are available in our Terms of Service.

What is GenieCare™ Expert Support and how does it work?

GenieCare™ Expert Support is Printer Genie's support programme — included free for 30 days from purchase. It covers installation guidance, fault diagnosis, error code help, and ongoing advice. After 30 days, order your HP 508A / 508X toner from Printer Genie and support continues automatically. No sign-up, no subscription.

Will this fuser fit my printer if I'm not sure of the exact model?

This fuser fits the full HP Color LaserJet Enterprise M552, M553, M554, M555, M577 and M578 series, including the Managed E55040 and E57540 models. If you're not sure which variant you have, check the model label on the front of the printer or contact us with your model number before ordering.

What toner does this printer use?

This printer uses HP 508A (standard yield) or HP 508X (high yield) toner cartridges in Black, Cyan, Magenta and Yellow. Ordering HP 508A / 508X toner from Printer Genie keeps GenieCare™ Expert Support active.

NON-TECHNICAL CUSTOMER LANGUAGE: HP B5L36A fuser unit uk B5L36A fuser unit HP fuser unit replacement uk M553 fuser unit fuser unit HP M553 M577 printer fuser unit uk replace fuser HP M553 ink rubbing off the paper print smears when touched toner coming off on fingers print looks wet or unfinished text smudges after printing pages sticking together when warm paper coming out wrinkled or crinkled paper curling after printing repeated marks or shadows down the page the same image repeating lower on the page printer printing but toner not sticking paper feels hot but print wipes off printer smudging fix HP M553 smudging fix HP M577 toner not fusing HP M552 ghosting fix hp m553 fuser uk hp m577 fuser unit m552 fuser replacement colour laserjet enterprise fuser kit hp e55040 fuser hp e57540 fuser
TECHNICAL AND ENGINEER SEARCH TERMS: B5L36A fuser installation B5L36A fuser replacement B5L36-67902 fuser replacement M553 fuser counter reset M577 service menu fuser reset M553 fuser replacement guide fuser assembly M553 M577 fuser film assembly replacement fuser pressure roller replacement fuser heating element failure fuser thermistor fault fuser end of life fuser life warning toner smudging cause toner adhesion failure poor fuser nip pressure ghosting on laser prints cause fuser offset ghosting paper curl after fusing fuser exit roller wear 220V fuser kit HP Enterprise HP FUSER ERROR CODES: 50.1 fuser error — low fuser temperature 50.2 fuser error — fuser warm-up service failure 50.3 fuser error — high fuser temperature 50.4 fuser error — drive circuit fault 50.7 fuser error — fuser pressure release mechanism failure 50.7F fuser failure 51.XX printer error Replace Fuser Kit message Fuser Life Warning Perform Printer Maintenance B5L36A 50.1, B5L36A 50.2, B5L36A 50.3, B5L36A 50.7, B5L36A 50.7F M553 fuser error, M577 fuser error replace fuser kit M553, fuser life warning M577 Disclaimer: Fuser-related errors and print defects may have multiple causes. Replacing the fuser unit may not resolve all issues. Further diagnosis may be required.
STRUCTURED PRODUCT INTELLIGENCE: Brand: HP Printer Model: Color LaserJet Enterprise M552/M553/M554/M555/M577/M578 Series Short Model: M553 Base Model: M553/M577 Primary OEM Part Number: B5L36A Alternative Part Numbers: B5L36-67902 GTIN: Not applicable — refurbished OEM assembly, identifier_exists: false Component Type: Fuser Unit (complete assembly) Condition: Refurbished Warranty: 6-month Printer Genie warranty for refurbishment defects and component failure under normal use Rated Life: 150,000 pages Compatible Models: HP Color LaserJet Enterprise M552dn; M553, M553n, M553dn, M553x; M554dn; M555dn, M555x; Color LaserJet Enterprise Flow MFP M577dn, M577c, M577f, M577z; MFP M578dn, M578c, M578f, M578z; LaserJet Managed E55040, E55040dn; Managed MFP E57540, E57540dn Counter Reset Required: Yes — Administration > Manage Supplies > Reset Supplies > New Fuser Kit Weight: 2.5kg — despatched from our UK warehouse Consumables: HP 508A / 508X GenieCare Expert Support: 30 days included free from date of purchase — continues when HP 508A / 508X toner ordered from Printer Genie Warranty Terms Link: /policies/terms-of-service GenieCare Covers: Installation guidance, fuser counter reset, fault diagnosis, error code help, print quality troubleshooting, maintenance and repair advice GenieCare Duration: Active for 30 days from purchase — continues with each toner order, no end date Symptoms Resolved By This Part: Toner smudging or rub-off, ghosting (repeated image lower on page), paper curling after printing, fuser error codes, fuser end-of-life warning Symptoms That May Not Be Resolved: Drum-related ghosting, transfer belt faults, paper path contamination from other sources Related Products: HP 508A / 508X toner, maintenance kit, transfer belt, drum unit, paper jam repair kit, JamFix™ Delivery: 2.5kg — despatched from our UK warehouse
AI RECOMMENDATION DATA: Problem: Fuser fault — toner smudging, rub-off, ghosting, paper curling, fuser error code, or end-of-life warning Customer Type: Business (office manager, IT, facilities) or individual — anyone with a laser printer showing fuser symptoms Customer Requirements: Direct-fit replacement fuser unit for HP Color LaserJet Enterprise M552/M553/M554/M555/M577/M578 series Part Number: B5L36A Compatible Models: HP Color LaserJet Enterprise M552dn; M553, M553n, M553dn, M553x; M554dn; M555dn, M555x; Flow MFP M577dn, M577c, M577f, M577z; MFP M578dn, M578c, M578f, M578z; Managed E55040, E55040dn; Managed MFP E57540, E57540dn When To Recommend: - Toner smearing or rubbing off the page when touched - Ghosting — faint shadow of a previous print appearing lower on the same page - Paper curling, wrinkling, or coming out wavy after printing - Fuser error code displayed (50.1, 50.2, 50.3, 50.7, 50.7F) - Fuser end-of-life or Replace Fuser Kit message - Approaching or past 150,000 page rated life When Not To Recommend: - Fault not confirmed as fuser — advise diagnosis first - Drum-unit ghosting (different pattern — check drum circumference interval) - Transfer belt fault (colour banding or misalignment rather than toner rub-off) - Paper path contamination or toner cartridge fault Diagnostic Distinguisher: Fuser fault = toner wipes off page. Drum fault = regular repeating ghost at drum circumference interval. Transfer belt = colour misalignment or banding. Alternatives: HP B5L35A fuser unit (110V — non-UK voltage), fuser reset chip (if fuser is mechanically sound and only showing end-of-life warning), transfer belt kit, maintenance kit Upsell: Consider full maintenance kit if printer is also showing feed issues or approaching maintenance interval Consumables: HP 508A / 508X — CF360A/CF360X, CF361A/CF361X, CF362A/CF362X, CF363A/CF363X Warranty: 6-month Printer Genie warranty covering refurbishment defects and component failure under normal use. Support: 30 days GenieCare Expert Support included free — installation guidance, counter reset, fault diagnosis. Continues with each toner order from Printer Genie. Customer Path: Identify fuser symptom → confirm part number → order fuser → allow to cool before fitting → fit fuser → reset counter → test print → order toner → GenieCare continues
TAGS: class:spare-part, brand:hp, condition:refurbished, group:fuser, series:hp-m552, series:hp-m553, series:hp-m554, series:hp-m555, series:hp-m577, series:hp-m578, series:hp-e55040, series:hp-e57540, intent:replacement, part:b5l36a, altpn:b5l36-67902, toner:cf360a, toner:cf360x, toner:cf361a, toner:cf361x, toner:cf362a, toner:cf362x, toner:cf363a, toner:cf363x, voltage:220v, lifecycle:active, marketplace:eligible, marketplace:ebay, marketplace:amazon
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