Printer Genie Ltd
Ricoh IM C4500 IM C5500 IM C6000 Paper Jam Repair Kit — Parts Only
Ricoh IM C4500 IM C5500 IM C6000 Paper Jam Repair Kit — Parts Only
Couldn't load pickup availability
New Parts — Parts Only, No Support
Ricoh IM C4500 IM C5500 IM C6000 Paper Jam Repair Kit — Parts Only
Jamming or misfeeding under heavy daily load
Complete parts-only paper feed repair kit for the Ricoh IM C4500 IM C5500 IM C6000 range. On a busy IM C4500/C5500/C6000 the cassette pickup and feed rollers glaze and lose grip well before anything else. This kit renews the whole tray feed set in one go.
These A3 colour MFPs are high-duty office workhorses, and the cassette feed rollers wear fastest on machines running heavy daily volumes.
- Renews the cassette pickup, feed and separation rollers — the whole tray feed set
- New parts throughout — no refurbished components
- Easy DIY fit, no special tools required
- Parts only — no fitting support included with this kit
- UK supplier — despatched from our warehouse
- Need fitting support and a full refund guarantee? See our JamFix® version of this kit
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Faults This Kit Helps Resolve
| Jamming or misfeeding under heavy daily loadOn a busy IM C4500/C5500/C6000 the cassette pickup and feed rollers glaze and lose grip well before anything else. This kit renews the whole tray feed set in one go. | Multiple sheets feeding at onceTwo or more sheets feed together, causing a jam or double-fed pages. A worn separation roller no longer holds back the second sheet. |
| Recurring jams in the same placeJams that happen consistently at the same point in the feed path are almost always worn rollers or a glazed separation roller. Replacing them clears most chronic feed faults. | Paper slipping, skewing or stopping earlyPaper enters at an angle, stops midway, or slips before the registration rollers. Fresh rollers restore the feed torque and alignment needed for consistent pickup. |
What's in This Kit
All components below are supplied new.
| Qty | Component | Location |
| 1 | Pickup roller | Cassette / tray feed path |
| 1 | Feed roller | Cassette / tray feed path |
| 1 | Separation roller | Cassette / tray feed path |
Compatible Printers
If your model isn't listed or has a regional variant code (SP, ex, A), contact us before ordering and we will confirm compatibility.
| Model | Tray Coverage | Notes |
| Ricoh IM C4500 | Cassette / tray feed path | Full kit fits |
| Ricoh IM C5500 | Cassette / tray feed path | Full kit fits |
| Ricoh IM C6000 | Cassette / tray feed path | Full kit fits |
What's Included
- Complete repair kit — all components listed in the kit table above
- All parts are new — no refurbished components supplied
- Parts only — this kit does not include fitting support or a refund guarantee
- Fitting instructions included
Need Fitting Support? Try Our JamFix® Kit
This is the parts-only version, for confident DIY fitters. If you'd like fitting support if you get stuck, plus 30 days JamFix® fault-specific support and a full refund guarantee if the kit doesn't resolve your fault, see our JamFix® version of this kit instead.
Warranty
90-day Printer Genie warranty — covers manufacturing defects under normal use. Excludes incorrect installation, physical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.
Frequently Asked Questions
Will this kit fit my exact model?
Check the compatible printers table above. If your model code isn't listed or has a regional variant (SP, ex, A), contact us before ordering and we'll confirm.
Can I fit this kit myself?
Yes — it's designed for confident DIY fitters and engineers. The rollers replace along the cassette feed path; fitting instructions are included.
How do I know it's the rollers and not a sensor?
Worn rollers cause slipping, misfeeds and repeat jams that clear briefly then return. A hard sensor or registration fault usually throws a specific error code — if you're seeing a persistent coded fault, contact us before fitting.
What's the difference between this and the JamFix® version?
This kit contains the same parts. The JamFix® version adds fitting support if you get stuck, 30 days fault-specific support, and a full refund guarantee if the kit doesn't resolve your fault. See the JamFix® version.
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