Printer Genie Ltd
Ricoh MP C2004 C2504 C3004 C3504 Paper Jam Repair Kit — Parts Only
Ricoh MP C2004 C2504 C3004 C3504 Paper Jam Repair Kit — Parts Only
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New Parts — Parts Only, No Support
Ricoh MP C2004 C2504 C3004 C3504 Paper Jam Repair Kit — Parts Only
Cassette misfeeds and double-feeds
Complete parts-only paper feed repair kit for the Ricoh MP C2004 C2504 C3004 C3504 range. On the MP C2004/C2504/C3004/C3504 a worn pickup roller lets sheets slip or grab two at a time. Renewing the tray feed set restores clean single-sheet pickup.
The MP C2004–C3504 range are busy mid-office colour MFPs; cassette misfeeds and double-feeds are the classic sign the feed rollers have worn.
- Renews the cassette pickup, feed and separation rollers — the whole tray feed set
- New parts throughout — no refurbished components
- Easy DIY fit, no special tools required
- Parts only — no fitting support included with this kit
- UK supplier — despatched from our warehouse
- Need fitting support and a full refund guarantee? See our JamFix® version of this kit
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Faults This Kit Helps Resolve
| Cassette misfeeds and double-feedsOn the MP C2004/C2504/C3004/C3504 a worn pickup roller lets sheets slip or grab two at a time. Renewing the tray feed set restores clean single-sheet pickup. | Multiple sheets feeding at onceTwo or more sheets feed together, causing a jam or double-fed pages. A worn separation roller no longer holds back the second sheet. |
| Recurring jams in the same placeJams that happen consistently at the same point in the feed path are almost always worn rollers or a glazed separation roller. Replacing them clears most chronic feed faults. | Paper slipping, skewing or stopping earlyPaper enters at an angle, stops midway, or slips before the registration rollers. Fresh rollers restore the feed torque and alignment needed for consistent pickup. |
What's in This Kit
All components below are supplied new.
| Qty | Component | Location |
| 1 | Pickup roller | Cassette / tray feed path |
| 1 | Feed roller | Cassette / tray feed path |
| 1 | Separation roller | Cassette / tray feed path |
Compatible Printers
If your model isn't listed or has a regional variant code (SP, ex, A), contact us before ordering and we will confirm compatibility.
| Model | Tray Coverage | Notes |
| Ricoh MP C2004 / C2004ex | Cassette / tray feed path | Full kit fits |
| Ricoh MP C2504 / C2504ex | Cassette / tray feed path | Full kit fits |
| Ricoh MP C3004 / C3004ex | Cassette / tray feed path | Full kit fits |
| Ricoh MP C3504 / C3504ex | Cassette / tray feed path | Full kit fits |
What's Included
- Complete repair kit — all components listed in the kit table above
- All parts are new — no refurbished components supplied
- Parts only — this kit does not include fitting support or a refund guarantee
- Fitting instructions included
Need Fitting Support? Try Our JamFix® Kit
This is the parts-only version, for confident DIY fitters. If you'd like fitting support if you get stuck, plus 30 days JamFix® fault-specific support and a full refund guarantee if the kit doesn't resolve your fault, see our JamFix® version of this kit instead.
Warranty
90-day Printer Genie warranty — covers manufacturing defects under normal use. Excludes incorrect installation, physical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.
Frequently Asked Questions
Will this kit fit my exact model?
Check the compatible printers table above. If your model code isn't listed or has a regional variant (SP, ex, A), contact us before ordering and we'll confirm.
Can I fit this kit myself?
Yes — it's designed for confident DIY fitters and engineers. The rollers replace along the cassette feed path; fitting instructions are included.
Does this fit the SP and ex variants?
Yes — the SP, ex, A and EX variants of these models share the same cassette feed rollers. If your exact suffix isn't shown, send us the full model code and we'll confirm.
What's the difference between this and the JamFix® version?
This kit contains the same parts. The JamFix® version adds fitting support if you get stuck, 30 days fault-specific support, and a full refund guarantee if the kit doesn't resolve your fault. See the JamFix® version.
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