Printer Genie
Ricoh SP 8400DN SP C840dn SP C842dn Paper Jam Repair Kit — Parts Only
Ricoh SP 8400DN SP C840dn SP C842dn Paper Jam Repair Kit — Parts Only
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New Parts — Parts Only, No Support
Ricoh SP 8400DN SP C840dn SP C842dn Paper Jam Repair Kit — Parts Only
High-capacity trays misfeeding
Complete parts-only paper feed repair kit for the Ricoh SP 8400DN SP C840dn SP C842dn range. On the SP 8400DN/C840dn/C842dn the cassette rollers feed heavy A3 stacks; when they wear you get slipping and jams from the tray. This kit renews the tray feed set.
The SP 8400DN and SP C840/C842 are A3 laser workgroup machines with high-capacity trays — the feed rollers carry a lot of paper and are a common wear point.
- Renews the cassette pickup, feed and separation rollers — the whole tray feed set
- New parts throughout — no refurbished components
- Easy DIY fit, no special tools required
- Parts only — no fitting support included with this kit
- UK supplier — despatched from our warehouse
- Need fitting support and a full refund guarantee? See our JamFix® version of this kit
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Faults This Kit Helps Resolve
| High-capacity trays misfeedingOn the SP 8400DN/C840dn/C842dn the cassette rollers feed heavy A3 stacks; when they wear you get slipping and jams from the tray. This kit renews the tray feed set. | Multiple sheets feeding at onceTwo or more sheets feed together, causing a jam or double-fed pages. A worn separation roller no longer holds back the second sheet. |
| Recurring jams in the same placeJams that happen consistently at the same point in the feed path are almost always worn rollers or a glazed separation roller. Replacing them clears most chronic feed faults. | Paper slipping, skewing or stopping earlyPaper enters at an angle, stops midway, or slips before the registration rollers. Fresh rollers restore the feed torque and alignment needed for consistent pickup. |
What's in This Kit
All components below are supplied new.
| Qty | Component | Location |
| 1 | Pickup roller | Cassette / tray feed path |
| 1 | Feed roller | Cassette / tray feed path |
| 1 | Separation roller | Cassette / tray feed path |
Compatible Printers
If your model isn't listed or has a regional variant code (SP, ex, A), contact us before ordering and we will confirm compatibility.
| Model | Tray Coverage | Notes |
| Ricoh SP 8400DN | Cassette / tray feed path | Full kit fits |
| Ricoh SP C840DN | Cassette / tray feed path | Full kit fits |
| Ricoh SP C842DN | Cassette / tray feed path | Full kit fits |
What's Included
- Complete repair kit — all components listed in the kit table above
- All parts are new — no refurbished components supplied
- Parts only — this kit does not include fitting support or a refund guarantee
- Fitting instructions included
Need Fitting Support? Try Our JamFix® Kit
This is the parts-only version, for confident DIY fitters. If you'd like fitting support if you get stuck, plus 30 days JamFix® fault-specific support and a full refund guarantee if the kit doesn't resolve your fault, see our JamFix® version of this kit instead.
Warranty
90-day Printer Genie warranty — covers manufacturing defects under normal use. Excludes incorrect installation, physical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.
Frequently Asked Questions
Will this kit fit my exact model?
Check the compatible printers table above. If your model code isn't listed or has a regional variant (SP, ex, A), contact us before ordering and we'll confirm.
Can I fit this kit myself?
Yes — it's designed for confident DIY fitters and engineers. The rollers replace along the cassette feed path; fitting instructions are included.
Does it cover the high-capacity tray?
This kit covers the standard cassette feed path. If your fault is on an optional high-capacity tray or LCT, those use their own rollers — let us know and we'll point you to the right parts.
What's the difference between this and the JamFix® version?
This kit contains the same parts. The JamFix® version adds fitting support if you get stuck, 30 days fault-specific support, and a full refund guarantee if the kit doesn't resolve your fault. See the JamFix® version.
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