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Printer Genie Ltd

HP Tray 1 / MP Tray Separation Pad — RL1-1937 — Colour LaserJet CP3525 M651 M680

HP Tray 1 / MP Tray Separation Pad — RL1-1937 — Colour LaserJet CP3525 M651 M680

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Condition: New

New — Compatible

HP Tray 1 / MP Tray Separation Pad — RL1-1937 — Colour LaserJet CP3525 and more

Tray 1 / MP Tray Separation Pad for Tray 1 / MP Tray — HP Color LaserJet CP3525, CP4025, CP4525, CM3530, CM4540, M551, M575, M651, M680

Part number RL1-1937 — restores reliable paper feed from Tray 1 / MP Tray.

  • Direct-fit tray 1 / mp tray separation pad for Tray 1 / MP Tray on HP Color LaserJet CP3525 and compatible series
  • Part number: RL1-1937 (alt: RC2-8575)
  • New compatible — produced to OEM specification for feed torque and surface quality
  • 90-day warranty against manufacturing defects
  • UK supplier — despatched from our warehouse

Is This the Right Part?

Paper not feeding from Tray 1 / MP TrayIf the printer sounds like it is trying to pick up paper from Tray 1 / MP Tray but the page fails to enter the feed path — or a jam is reported immediately — the pickup roller is the first component to check. Worn rubber loses the grip needed to pull paper from the stack. Multiple sheets feeding at onceIf two or more sheets are being pulled through simultaneously from Tray 1 / MP Tray, the separation pad or separation roller is the likely cause. When worn it can no longer hold back the second sheet and multi-feed occurs.
Recurring jams at tray entryIf jams are happening repeatedly at the same point at the Tray 1 / MP Tray entry, worn rollers or a glazed separation pad are almost always the cause. Replacing the roller and pad together typically resolves this permanently. Paper slipping or skewing on entryIf paper enters the printer at an angle or slips before reaching the registration rollers, worn roller surfaces are usually the cause. New rollers restore the correct feed torque and alignment.
Fault from a different tray?This part is for Tray 1 / MP Tray only. If the fault is occurring from a different tray, a different part number applies. Contact us before ordering and we will confirm the correct part. Printer not attempting to pick up at all?If the printer makes no mechanical attempt — no sound of rollers engaging — the pickup solenoid or clutch is the more likely cause. Contact us and we can help diagnose before you order.

Specifications

Component Tray 1 / MP Tray Separation Pad for Tray 1 / MP Tray
Primary OEM part number RL1-1937
Alternative part numbers RC2-8575
Condition New compatible — produced to OEM specification for feed torque and surface quality
Target location Tray 1 / MP Tray
Compatible printers Color LaserJet CP3525, CP4025, CP4525, CM3530, CM4540, M551, M575, M651, M680
Warranty 90 days against manufacturing defects — normal wear from use is not covered
Weight & delivery 0.1

Compatible Printers

This part fits Tray 1 / MP Tray on the following HP models. This listing is specifically for Tray 1 / MP Tray — other trays on the same printer use different part numbers. Contact us before ordering if your model is not listed or if you are unsure which tray the fault is from.

Model Tray Part Number Notes
HP Color LaserJet CP3525, CP3525n, CP3525dn, CP3525x Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet CP4025, CP4025n, CP4025dn Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet CP4525, CP4525dn, CP4525n, CP4525xh Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet CM3530, CM3530fs Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet CM4540 MFP, CM4540f MFP, CM4540fskm MFP Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet Enterprise M551n, M551dn, M551xh Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet Enterprise MFP M575dn, M575f Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet Enterprise M651n, M651dn, M651xh Tray 1 / MP Tray RL1-1937 —
HP Color LaserJet Enterprise MFP M680dn, M680f, Flow MFP M680z Tray 1 / MP Tray RL1-1937 —

What's Included

  • 1 × Tray 1 / MP Tray Separation Pad for Tray 1 / MP Tray — HP Color LaserJet CP3525 series (RL1-1937)

Frequently Asked Questions

Is this a genuine HP part or compatible?

This is a new compatible part produced to OEM specification for feed torque and surface quality. It carries a 90-day warranty against manufacturing defects. If you require a genuine HP part, contact us and we can advise on availability.

The feed fault is still happening after fitting — what next?

The most common causes are: the fault is from a different tray (different part number), the pickup solenoid or clutch is faulty rather than the roller, or feed surfaces need cleaning. Contact us and we can help diagnose the next step.

Do you stock other parts for these printers?

Yes — we stock fusers, maintenance kits, toner, and other spare parts for the HP models listed. Search the model number on our store or contact us and we will point you to the right part.

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