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Printer Genie Ltd
HP RM2-0064 Tray 2 Separation Roller Assembly — Color LaserJet M552 M553 M577 M652 M653 M681
HP RM2-0064 Tray 2 Separation Roller Assembly — Color LaserJet M552 M553 M577 M652 M653 M681
Regular price
£5.50 GBP
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£5.50 GBP
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Condition: New
Couldn't load pickup availability
New — Compatible
HP Tray 2 Separation Roller Assembly — RM2-0064 — Color LaserJet Enterprise M552dn and more
Tray 2 Separation Roller Assembly for Tray 2 — HP Color LaserJet Enterprise M552dn, M553dn, M553n, M553x, MFP M577dn, M577f, Flow MFP M577c, M577z, M652n, M652dn, M653dh, M653dn, M653x, MFP M681dh, M681f, Flow MFP M681z, MFP M682z
Part number RM2-0064 — restores reliable paper feed from Tray 2.
- Direct-fit tray 2 separation roller assembly for Tray 2 on HP Color LaserJet Enterprise M552dn and compatible series
- Part number: RM2-0064 (alt: RM2-0064-000CN)
- New compatible — produced to OEM specification for feed torque and surface quality
- 90-day warranty against manufacturing defects
- UK supplier — despatched from our warehouse
Is This the Right Part?
| Paper not feeding from Tray 2If the printer sounds like it is trying to pick up paper from Tray 2 but the page fails to enter the feed path — or a jam is reported immediately — the pickup roller is the first component to check. Worn rubber loses the grip needed to pull paper from the stack. | Multiple sheets feeding at onceIf two or more sheets are being pulled through simultaneously from Tray 2, the separation pad or separation roller is the likely cause. When worn it can no longer hold back the second sheet and multi-feed occurs. |
| Recurring jams at tray entryIf jams are happening repeatedly at the same point at the Tray 2 entry, worn rollers or a glazed separation pad are almost always the cause. Replacing the roller and pad together typically resolves this permanently. | Paper slipping or skewing on entryIf paper enters the printer at an angle or slips before reaching the registration rollers, worn roller surfaces are usually the cause. New rollers restore the correct feed torque and alignment. |
| Fault from a different tray?This part is for Tray 2 only. If the fault is occurring from a different tray, a different part number applies. Contact us before ordering and we will confirm the correct part. | Printer not attempting to pick up at all?If the printer makes no mechanical attempt — no sound of rollers engaging — the pickup solenoid or clutch is the more likely cause. Contact us and we can help diagnose before you order. |
Specifications
| Component | Tray 2 Separation Roller Assembly for Tray 2 |
| Primary OEM part number | RM2-0064 |
| Alternative part numbers | RM2-0064-000CN |
| Condition | New compatible — produced to OEM specification for feed torque and surface quality |
| Target location | Tray 2 |
| Compatible printers | Color LaserJet Enterprise M552dn, M553dn, M553n, M553x, MFP M577dn, M577f, Flow MFP M577c, M577z, M652n, M652dn, M653dh, M653dn, M653x, MFP M681dh, M681f, Flow MFP M681z, MFP M682z |
| Warranty | 90 days against manufacturing defects — normal wear from use is not covered |
| Weight & delivery | Shipping weight approx. 80 g — courier delivery, tracked |
Compatible Printers
This part fits Tray 2 on the following HP models. This listing is specifically for Tray 2 — other trays on the same printer use different part numbers. Contact us before ordering if your model is not listed or if you are unsure which tray the fault is from.
| Model | Tray | Part Number | Notes |
| HP Color LaserJet Enterprise M552dn | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise M553dn | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise M553n | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise M553x | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise MFP M577dn | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise MFP M577f | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise Flow MFP M577c | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Enterprise Flow MFP M577z | Tray 2 | RM2-0064 | — |
| HP Color LaserJet M652n | Tray 2 | RM2-0064 | — |
| HP Color LaserJet M652dn | Tray 2 | RM2-0064 | — |
| HP Color LaserJet M653dh | Tray 2 | RM2-0064 | — |
| HP Color LaserJet M653dn | Tray 2 | RM2-0064 | — |
| HP Color LaserJet M653x | Tray 2 | RM2-0064 | — |
| HP Color LaserJet MFP M681dh | Tray 2 | RM2-0064 | — |
| HP Color LaserJet MFP M681f | Tray 2 | RM2-0064 | — |
| HP Color LaserJet Flow MFP M681z | Tray 2 | RM2-0064 | — |
| HP Color LaserJet MFP M682z | Tray 2 | RM2-0064 | — |
What's Included
- 1 × Tray 2 Separation Roller Assembly for Tray 2 — HP Color LaserJet Enterprise M552dn series (RM2-0064)
Frequently Asked Questions
Is this a genuine HP part or compatible?
This is a new compatible part produced to OEM specification for feed torque and surface quality. It carries a 90-day warranty against manufacturing defects. If you require a genuine HP part, contact us and we can advise on availability.
The feed fault is still happening after fitting — what next?
The most common causes are: the fault is from a different tray (different part number), the pickup solenoid or clutch is faulty rather than the roller, or feed surfaces need cleaning. Contact us and we can help diagnose the next step.
Do you stock other parts for these printers?
Yes — we stock fusers, maintenance kits, toner, and other spare parts for the HP models listed. Search the model number on our store or contact us and we will point you to the right part.
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