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    Printer Genie

    Brother MFC-9460CDN Tray 2 Paper Jam Repair Kit — Parts Only

    Brother MFC-9460CDN Tray 2 Paper Jam Repair Kit — Parts Only

    £18.00 GBP
    £18.00 GBP
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    Condition: New

    New Parts — Parts Only, No Support

    Brother MFC-9460CDN Tray 2 Paper Jam Repair Kit — Parts Only

    Tray 2 not feeding? Jamming at the cassette?

    Parts-only paper feed repair kit for the Tray 2 paper cassette on the Brother MFC-9460CDN range.

    • Tray 2 cassette only — replaces the worn feed components in the main paper tray
    • New parts throughout — no refurbished components
    • Easy DIY fit, no special tools required
    • Parts only — no fitting support included with this kit
    • UK supplier — despatched from our warehouse
    • Need fitting help? Contact us and our team can talk you through it
    UK Supplier Fast Despatch — real people, no call centres | Printer Genie UK

    Faults This Kit Helps Resolve

    Paper not feeding from the cassetteThe printer sounds like it is trying to pick up paper but nothing enters the feed path. The most common cause is a worn pickup roller that has lost its grip on the paper stack. Multiple sheets feeding at onceTwo or more pages feed together, causing a jam or double-printed pages. The separation pad is designed to prevent this — when worn or glazed, it no longer holds back the second sheet.
    "Jam Tray 2" showing on the displayA recurring Tray 2 jam message, with paper stopping at or just past the cassette exit, points to worn pickup and separation components rather than an obstruction in the paper path. Paper slipping, skewing, or stopping earlyPaper enters at an angle, stops midway, or slips before reaching the registration rollers. New rollers restore the feed torque and alignment needed for consistent pickup.

    This kit covers the Tray 2 paper cassette only. If your printer is misfeeding from the multi-purpose tray as well, the multi-purpose tray feed components are not included here — see the Tray 1 & 2 kit linked at the bottom of this page.

    What's in This Kit

    All components listed below are included as new parts, supplied as a complete cassette feed kit.

    Qty Component Tray / Location
    1 Pickup roller assembly Tray 2 (paper cassette)
    1 Separation pad Tray 2 (paper cassette)
    1 Separation pad spring Tray 2 (paper cassette)

    Compatible Printers

    These models share the same Tray 2 cassette feed system. If your model isn't listed or has a regional variant code, contact us before ordering and we will confirm compatibility.

    Model Tray Coverage Notes
    Brother MFC-9460CDN Tray 2 Full kit fits
    Brother MFC-9465CDN Tray 2 Full kit fits
    Brother MFC-9560CDW Tray 2 Full kit fits
    Brother MFC-9970CDW Tray 2 Full kit fits
    Brother DCP-9055CDN / DCP-9270CDN Tray 2 Full kit fits
    Brother HL-4140CN / HL-4150CDN / HL-4570CDW Tray 2 Full kit fits

    What's Included

    • Complete Tray 2 cassette feed kit — all components listed in the kit table above
    • All parts are new — no refurbished components supplied
    • Parts only — this kit does not include fitting support or a refund guarantee
    • Fitting instructions included

    Install Notes

    1. Power off and unplug the printer, then remove the Tray 2 paper cassette.
    2. Release the pickup roller assembly on the feed shaft and slide the worn roller off.
    3. Fit the new pickup roller assembly — check it is fully seated and the correct way round.
    4. Lift out the separation pad and its spring from the cassette, then fit the new spring followed by the new pad.
    5. Clean the adjacent feed surfaces with an isopropyl wipe if they are contaminated with paper dust.
    6. Refit the cassette and run 10–20 test prints to confirm stable feeding.

    Warranty

    90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Excludes incorrect installation, physical damage, electrical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.

    Frequently Asked Questions

    Will this kit fit my exact model?

    Check the compatible printers table above. If your model code isn't listed or has a regional variant code, contact us before ordering and we'll confirm.

    Do I need the Tray 2 kit or the Tray 1 & 2 kit?

    If your printer only misfeeds when printing from the main paper cassette, this Tray 2 kit is the one you need. If it also misfeeds from the multi-purpose tray, or you would rather replace both sets of feed components in one go, choose the Tray 1 & 2 kit linked below.

    Can I fit this kit myself?

    Yes — this kit is designed for confident DIY fitters or engineers, and the cassette components are reachable without stripping the printer down. Fitting instructions are included.

    Is fitting support included?

    Not with this kit — it is parts only, aimed at engineers and confident fitters. If you would like 30 days of fault-specific support and a full refund guarantee included, choose the JamFix™ version linked below instead.

    Want fitting support and a full refund guarantee included? This is the parts-only kit. If you'd rather have 30 days of fault-specific support and a no-quibble refund if it doesn't fix your jam, we also sell a supported kit covering both trays: JamFix™ Brother MFC-9460CDN Paper Jam Repair Kit — parts + support.

    Need the multi-purpose tray as well? This kit covers the Tray 2 cassette only. For both trays in one parts-only kit, see the Brother MFC-9460CDN Tray 1 & 2 Paper Jam Repair Kit — parts only.

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