Printer Genie
Brother HL-5440 HL-5450 HL-5470 HL-6180 Paper Jam Repair Kit — Parts Only
Brother HL-5440 HL-5450 HL-5470 HL-6180 Paper Jam Repair Kit — Parts Only
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New Parts — Parts Only, No Support
Brother HL-5440 HL-5450 HL-5470 HL-6180 Paper Jam Repair Kit — Parts Only
Paper jam? Printer not feeding?Complete parts-only paper feed repair kit for the Brother HL-5440 to HL-6180 range — covering both the Tray 1 multi-purpose tray and the Tray 2 paper cassette.
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Faults This Kit Helps Resolve
| Paper not feeding from either trayThe printer sounds like it is trying to pick up paper but nothing enters the feed path. The most common cause is a worn pickup roller that has lost its grip on the paper stack. | Multiple sheets feeding at onceTwo or more pages feed together, causing a jam or double-printed pages. The separation pad is designed to prevent this — when worn or glazed, it no longer holds back the second sheet. |
| Recurring jams in the same locationIf paper jams are happening consistently at the same point in the feed path, worn rollers or a glazed separation pad are almost always the cause. Replacing them resolves the majority of chronic feed problems. | Paper slipping, skewing, or stopping earlyPaper enters at an angle, stops midway, or slips before reaching the registration rollers. New rollers restore the feed torque and alignment needed for consistent pickup. |
Paper jams can also be caused by sensors, paper path assemblies, duplex units and fuser assemblies. This kit addresses worn pickup rollers and separation components only.
What's in This Kit
All components listed below are included as new parts, covering both trays.
| Qty | Component | Tray / Location |
| 1 | Pickup roller | Tray 1 (multi-purpose tray) |
| 1 | Separation pad | Tray 1 (multi-purpose tray) |
| 1 | Pickup roller assembly | Tray 2 (paper cassette) |
| 1 | Separation pad | Tray 2 (paper cassette) |
Compatible Printers
These models share the same paper feed system. If your model isn't listed or has a regional variant code, contact us before ordering and we will confirm compatibility.
| Model | Tray Coverage | Notes |
| Brother HL-5440D | Tray 1 & Tray 2 | Full kit fits |
| Brother HL-5450DN | Tray 1 & Tray 2 | Full kit fits |
| Brother HL-5470DW | Tray 1 & Tray 2 | Full kit fits |
| Brother HL-6180DW | Tray 1 & Tray 2 | Full kit fits |
| Brother DCP-8110DN / DCP-8150DN / DCP-8155DN | Tray 1 & Tray 2 | Full kit fits |
What's Included
- Complete two-tray repair kit — all components listed in the kit table above
- All parts are new — no refurbished components supplied
- Parts only — this kit does not include fitting support or a refund guarantee
- Fitting instructions included
Install Notes
- Power off and unplug the printer.
- Open the multi-purpose tray and replace the Tray 1 pickup roller and separation pad — check both are fully seated and the correct way round.
- Pull the Tray 2 paper cassette right out and release the pickup roller assembly from its shaft.
- Fit the new Tray 2 pickup roller assembly, then swap the cassette separation pad.
- Clean the adjacent feed surfaces with an isopropyl wipe if they are contaminated with paper dust.
- Reassemble and run 10–20 test prints from both trays to confirm stable feeding.
Warranty
90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Excludes incorrect installation, physical damage, electrical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.
Frequently Asked Questions
