Brother Printer Repair Guides – Feed & “No Paper” Faults

Paper Jam Genie – clearing jams, fixing feed issues

Brother HL-2200 / DCP-7000 / MFC-7000

“No Paper” with a full tray? It’s one small part.

Brother’s little mono lasers nearly all fail the same way — the feeder cam lever (LY2579001) or the pick-up roller wears out, so nothing feeds. It’s a few pounds and about 20 minutes to fix. Find your model below, or fix it now.

Fix it now

Most people pick this

Repair kit — the complete fix

£14

  • Fits the whole 2200 / 7000 range (see list below)
  • Cam lever, pick-up roller, feed roller & separation pad
  • Compatible parts · 90-day warranty

Cam only

LY2579001 cam lever

£2

  • Just the cam lever, if that’s all that’s gone
  • New compatible part · 90-day warranty

We’ll do it

Send it in to us

£35

  • We fit it, check the feed system and test it
  • Return shipping included
  • Done by UK printer specialists
No box to send it in? We’ll post you protective packaging made for printers. Then follow our step-by-step packing guide.
Not sure what’s worn? We offer paid remote diagnosis to confirm the fault first, so you fit the right part first time.

Which Brother models this covers

The same feeder cam lever (LY2579001) and feed rollers run across Brother’s 2200 / 7000 mono range. The kit and cam lever above fit all of these:

HL: HL-2130 · HL-2132 · HL-2135W · HL-2220 · HL-2230 · HL-2240 · HL-2240D · HL-2242D · HL-2250DN · HL-2270DW · HL-2275DW · HL-2280DW
DCP: DCP-7055 · DCP-7055W · DCP-7057 · DCP-7057E · DCP-7060D · DCP-7065DN · DCP-7070DW
MFC: MFC-7240 · MFC-7360 · MFC-7360N · MFC-7362N · MFC-7365DN · MFC-7460DN · MFC-7470D · MFC-7860DN · MFC-7860DW
FAX / intelliFAX: FAX-2840 · FAX-2940

Not sure your exact model is covered? Message us the model number and we’ll confirm before you buy.

Find your model

The feed faults worth knowing

“No Paper” with a full tray. The cam lever or the pick-up roller, almost every time. If the roller feels smooth and hard it has lost grip; if it whirrs but nothing moves, the cam has usually let go.

A grinding noise as it feeds. The roller is slipping instead of pulling, and the clutch is cycling — same cause, a little further along.

Pulls two sheets, or skews. The separation pad has hardened and lets extra sheets through, or a worn roller drags one edge. The repair kit’s pad and rollers fix both.

Works from the manual feed but not the tray. That confirms it’s the tray pick-up assembly, not the paper path or fuser.

A note on paper

Brother feed mechanisms are less forgiving than most. Cheap paper with a rough-cut edge, or a ream that’s sat in a damp office, will misfeed even on good rollers. If it started the week you switched paper, try the old brand before buying parts.

See also paper jam repair kits and toner cartridges.

Compatible replacement parts — not manufactured by, affiliated with or endorsed by Brother. “Brother” and the model names are shown only to indicate compatibility.