Printer Genie
Brother HL-L2300 & MFC-L2700 Series Paper Jam Repair Kit — Parts Only
Brother HL-L2300 & MFC-L2700 Series Paper Jam Repair Kit — Parts Only
Couldn't load pickup availability
New Parts — Parts Only, No Support
Brother HL-L2300 & MFC-L2700 Series Paper Jam Repair Kit — Parts Only
Paper jam? Paper LED flashing?Parts-only paper feed repair kit for the paper cassette on the Brother HL-L2300 and MFC-L2700 range.
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Faults This Kit Helps Resolve
| Paper not feeding from the cassetteThe printer sounds like it is trying to pick up paper but nothing enters the feed path. The most common cause is a worn pickup roller that has lost its grip on the paper stack. | Paper LED flashing on the control panelOn this range a persistent flashing Paper light, with paper loaded and no visible obstruction, is the classic symptom of a worn cassette pickup assembly. |
| Multiple sheets feeding at onceTwo or more pages feed together, causing a jam or double-printed pages. The separation pad is designed to prevent this — when worn or glazed, it no longer holds back the second sheet. | Paper slipping, skewing, or stopping earlyPaper enters at an angle, stops midway, or slips before reaching the registration rollers. New rollers restore the feed torque and alignment needed for consistent pickup. |
Paper jams can also be caused by sensors, paper path assemblies and fuser assemblies. This kit addresses worn cassette pickup and separation components only.
What's in This Kit
All components listed below are included as new parts, supplied as a complete cassette feed kit.
| Qty | Component | Tray / Location |
| 1 | Pickup / feed roller assembly | Paper cassette |
| 1 | Separation pad | Paper cassette |
Printers in this range feed from a single paper cassette plus a manual feed slot. The manual slot has no separate feed kit, so this kit covers everything that wears in the paper path.
Compatible Printers
These models share the same cassette feed system. If your model isn't listed or has a regional variant code, contact us before ordering and we will confirm compatibility.
| Range | Models | Notes |
| Brother HL | HL-L2300D, HL-L2305W, HL-L2315DW, HL-L2320D, HL-L2340DW, HL-L2360DW, HL-L2380DW | Full kit fits |
| Brother DCP | DCP-L2520DW, DCP-L2540DW | Full kit fits |
| Brother MFC | MFC-L2700DW, MFC-L2705DW, MFC-L2720DW, MFC-L2740DW | Full kit fits |
What's Included
- Complete cassette feed kit — all components listed in the kit table above
- All parts are new — no refurbished components supplied
- Parts only — this kit does not include fitting support or a refund guarantee
- Fitting instructions included
Install Notes
- Power off and unplug the printer, then pull the paper cassette right out.
- Locate the pickup / feed roller assembly above the cassette opening and release it from the shaft.
- Fit the new assembly — check it is fully seated and the correct way round.
- Lift the old separation pad out of the cassette and clip the new one into place.
- Clean the adjacent feed surfaces with an isopropyl wipe if they are contaminated with paper dust.
- Refit the cassette and run 10–20 test prints to confirm stable feeding.
Warranty
90-day Printer Genie warranty — covers manufacturing or refurbishment defects under normal use. Excludes incorrect installation, physical damage, electrical damage, misuse, abnormal wear, and faults elsewhere in the printer. Full terms in our Terms & Conditions.
Frequently Asked Questions
Will this kit fit my exact model?
Check the compatible printers table above — it covers 13 models across the HL, DCP and MFC ranges. If your model code isn't listed or has a regional variant code, contact us before ordering and we'll confirm.
My Paper light keeps flashing — will this fix it?
On this range a flashing Paper light with paper loaded and nothing jammed usually means the cassette pickup assembly has worn and is no longer gripping the stack. That is exactly what this kit replaces. If the light persists after fitting, contact us and we'll help work out what else is going on.
Can I fit this kit myself?
Yes — this kit is designed for confident DIY fitters or engineers. Both parts are reachable through the cassette opening without stripping the printer down. Fitting instructions are included.
Is fitting support included?
Not with this kit — it is parts only, aimed at engineers and confident fitters. If you would like fitting support and a full refund guarantee included, contact us and we'll let you know what's available for your model.
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